VOC
SPEED OF SERVICE
FOOD SAFETY
PROCEDURES
MISCELANEOUS
100

I AM GENERATED WHEN A CUSTOMER CALLS A LOW SURVEY

WHAT IS ZOD?

100

I AM THE SPACE IN BETWEEN THE MENU BOARD AND THE PICK UP WINDOW

WHAT IS THE QUEUE TIME?

100

I HANG AROUND 41 DEGREES AND 135 DEGREES

WHAT IS THE DANGER ZONE?

100

WE COME IN YOUR RESTAURANT FROZEN? WHEN YOU PULL US OUT OF THE FREEZER YOU CAN USE US AFTER 12 HOURS

WHAT ARE CHILI BASE AND CHILI BEANS?

100

WHEN A MANAGER CERTIFIES SOMEONE IN A POSITION, THEY USE ME

WHAT IS AN OBSERVATION CHECKLIST

200

WE ARE A GROUP OF 5 AND WE HELP YOU TO FIGURE OUT A COMPLAINT OR SURVEY

WHAT IS TASTE, FRIENDLINESS,SPEED OF SERVICE, ACCURACY AND CLEANLINESS

200

I AM A CAR AND IF YOU GET ME OUT OF YOUR PICK UP WINDOW IN ________ YOU ARE DOING YOUR JOB

WHAT ARE 30 SECONDS?

200

WHAT IS THE LAST STEP OF HANDWASHING

WHAT ISDO NOT CONTAMINATE YOUR HANDS?

200

I GET WARMED AND GIVEN A 3 HOUR HOLD TIME

WHAT ARE TORTILLAS?

200

I AM THE FOOD SAFETY LOG AND EQUIPMENT IS TAKEN TEMPERATURE AND LOGGED IN ME AT THIS DAYPART

WHAT IS DAYPART 1?

300

MANAGERS WRITE US TWO IN THE DOP AND WE ARE FOUND IN THE SMG WEBSITE

WHAT IS THE FOCUS AREA?

300

THERE ARE SIX OF US DURING YOUR DAY______, AND WE LAST FOR THIS LONG________

WHAT ARE DAYPARTS 

1  9 TO 11

11 TO 2

2 TO 5

5 TO 8

8 TO 10

10 TO CLOSE

300

I AM THE GRILL MAN AND I WILL DO THESE 2 STEPS BEFORE DROPPING CHICKEN

WHAT IS HAND WASHING AND GLOVE WEARING?

300

IF YOU COMPLETE ME CHANCES ARE YOU WILL HAVE A SUCCESSFUL SHIFT

WHAT IS THE RUSH READY CHECKLIST?

300

WHEN MY CREWMEMBERS COMPLETE _________CLASSES IN WE LEARN, THEY CAN SAY THEY ARE DONE

WHAT ARE 25 CERTIFICATIONS?

400

WHEN I COME IN YOU NEED TO GET RID OF ME WITHIN 24 HOURS OR YOU WILL SEE ME AGAIN

WHAT IS CLOSE A COMPLAINT?

400

CUSTOMERS ARE GREETED ON D T WITHIN_______

WHAT ARE 3 SECONDS?

400

I AM REDISH AND LIQUIDISH AND IF YOU COME IN CONTACT WITH ME YOU MUST DO THIS

WHAT IS SANITIZER WATER?

400

WE BOTH GET CUT AND BLENDED TOGETHER AT THIS RATIO

WHAT IS 3 TO 1

400

I AM STEP 4 IN THE 6 STEP DISHWASHING

WHAT IS SANITIZE?

500

YOU HAVE TO FIND THE 3 OF US AND POST US IN THE SMG BOARD

WHAT IS OZAT, ZOD AND PROBLEM RESOLUTION?

500

ALL 4 OF US ARE MEASURED IN THE D T REPORT

WHAT IS GREET TIME, MENU TIME, QUEUE TIME AND PICK UP WINDOW TIME

500

I AM GRILLED CHICKEN AND IF I AM DROPPED TO COOK YOU ONLY CAN COOK A MAXIMUM OF ______IN THE HALF DOME

WHAT IS 2?

500

I AM A VANILLA FROSTY AND I GET SERVED AT THIS TEMPERATURE

WHAT IS 20 DEGREES +/- 1

500

THIS IS HOW MANY TIMES I WASH MY HANDS WHEN I GO TO THE RESTROOM

WHAT IS 2?

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