Operations
What does front desk do with the patients file after their sign on portion at the front desk is finished?
What is scan it in
How many doctors have ever worked at Shift?
What is 5
What is the marketing department's main KPI?
What is scheduled new patients
How much time is left in a chiropractic patients care plan at their 2nd re-exam?
What is 1 month
Which x-ray view allows us to measure if a patient has a short leg?
What is AP Modified Ferguson
If a softwave mapping session is taking place at a chiropractic day 1 appointment, when should it happen?
What is after x-rays (at the end)
What was Shift's original name?
What is Shift Chiropractic
What is the case management department's main KPI?
What is start rate/lives impacted rate
How long is a weight loss new patient appointment scheduled for?
What is 40 minutes
How much time is left in a weight loss patient's care plan when they have their weight loss exam?
What is 1 month
How does front desk know that the theralight room is open for the next patient?
What is the previous patient has brought back the timer
What is 2018
What is the goal for total office re-sign rate?
What is 72%
What are all of the things we do if someone has hit one of their goals in a re-exam?
What is celebrate it, cross it off, and date it
What is the cervical curve cut-point for when symptoms start to arise?
What is 20 degrees
What happens to the paperwork from a weight loss exam appointment?
What is it is put into a PROF folder and put into the upcoming weight loss PROF's mail box
In what month and year did Shift start seeing patients in this building?
What is January 2023
What is the goal for phone answer rate during open hours?
What is 90%
At what visit would a chiropractic patient typically have their first traction session if they are being seen 3x/week?
What is visit 7
What is 2 minutes
For a 10 visit softwave only care plan, on what visit does the softwave re-exam take place?
What is 8
In what year did Shift start seeing neuropathy patients?
What is 2021
What does Total Office Adjusted Production measure?
What is the amount of services rendered
What are the 3 tags we want to tag someone with in Go High Level after their ROF?
What is care yes/care no, newsletter list, and niche
Who are the 4 Shifties with April birthdays?
Who is Jen, Krista, Dr Rick, & Paul