The proper phraseology for answering the phone:
What is "MTSU Ground Operations, this is [your name], how may I help you?"
The proper way to place cowl plugs in the engine cowling.
What is over the propeller?
The document you should reference when you have nothing to do.
What is the task checklist?
The only situations when a student may borrow a flight school headset
What are graduation flights, teacher workshops, and flight experience?
What is a Blue ID?
The only time personal computers may be used for homework while on shift.
What is when approved by the coordinator on Shift?
The proper ratio of glycol to water in the glycol trailer:
What is a 50/50 mix?
The maximum length a reservation can be before requiring FTM/AFTM approval
What is 4 hours?
The frequencies for Blue Raider ops at both MBT and SYI
123.500
121.950
The front door unlocks between these hours on these days:
What is Monday-Friday 8 AM to 4:30 PM?
The person you should call when an issue arises and there is no coordinator or manager on shift
Who is the on-call coordinator?
The two nights of the week on which you must pull data cards
What are Tuesday and Friday?
The type of booking that has the highest priority after checkride.
What is an admin flight?
The login information for VirTower (Code, Login, and Password).
What is
Code: MTSU
Username: Head_Dispatch
Password: MTSUFlight
The document which should be consulted in the event of an incident at the airport.
What is the emergency checklist?
The proper procedure for documenting a conflict or disagreement which comes up on shift
Email the Ground Operations Manager
The day of the week on which the fuel truck weekly checklist must be accomplished.
What is Monday?
The instructor is required to sign the late sheet if they arrive after this time:
What is on the ground 15 minutes before the end of their booking?
The tail number of the plane MTSU uses for the Air Race Classic
What is N1244T?
The three locations where fire extinguishers are located in and around the flight school:
What is:
- On the fuel truck
- In the Jean A Jack Building (end of hallway and near Korey's office)
- Onboard each aircraft
The full call out policy:
1. Put our shift up on sling
2. Attempt to get it covered
3. Email manager and CC all coordinators
4. If within 24 hours, it is completely your responsibility to get the shift covered and it will be considered a no-show if you do not show up.
The rating for a fuel sample that is "particulate" and "surfactant".
What is 3E?
This type of booking has the lowest priority on the schedule.
What is time building?
The tool used to open the barrels of glycol in the shed
What is the approved bung wrench as listed in the ground operations manual 8.13
The correct set of actions to take when Flight Services calls looking for an overdue aircraft.
What is:
- Check if the airplane is back on the ground in Murfreesboro
- Attempt to contact the instructor on Blue Raider Ops and via phone.
- Verify status and inform FSS/approach