DSH Knowledge
This is the minimum number of Registered Nurses required per standard unit.
What is 2 registered nurses?
This is the minimum amount of experience required to qualify as a Senior Psychiatric Technician.
What is 18 months as a Psychiatric Technician or equivalent?
This is the first step a supervisor should take when they notice poor performance.
What is identifying and documenting the performance problem?
This is the primary responsibility of a nursing Shift Lead at DSH-Patton.
What is supervising basic behavioral and psychiatric nursing services during a shift?
Name all the colors in the rainbow.
What is red, orange, yellow, green, blue, indigo, and violet?
Performance Management is organized into three areas:
What is preventative, corrective, and formal?
In addition to their clinical duties, Senior Psychiatric Technicians often supervise this group.
Who are Psychiatric Technicians and other paraprofessional staff?
The tool used to outline expectations and necessary improvements when an employee's performance is unsatisfactory.
What is a Corrective Action Plan or Performance Improvement Plan (PIP)?
While Unit Supervisors handle progressive discipline, Shift Leads are expected to do this when staff perform poorly.
What is evaluate and report poor performance to the Unit Supervisor?
What does PEMDAS stand for?
Parenthesis, exponent, multiply, division, addition, subtraction
Vital signs, blood draws, treatment room equipment checks, and emergency equipment check/crash cart are all duties for this discipline:
What is an RN?
This license is required to work as a Senior Psychiatric Technician.
What is a valid California Psychiatric Technician license?
Before issuing formal discipline, supervisors are encouraged to attempt this informal intervention.
What is counseling or coaching?
These five core values are part of DSH's strategic framework and should guide a Shift Lead's daily behavior.
What are Safety, Treatment, Responsibility, Communication, and Equity?
This is the powerhouse of the cell.
What is the mitochondria?
Assigned the responsibility for supervising a basic level of general behavioral and psychiatric nursing services of a hospital unit during a shift.
Who is a Shift Lead?
Senior Psychiatric Technicians are expected to respond to emergencies and do this when patients present imminent danger.
What is initiate crisis intervention or apply restraints under supervision?
This type of documentation is key in supporting any disciplinary action.
What is contemporaneous and factual documentation?
The three areas of performance management highlighted in training.
What are Preventative, Corrective, and Formal?
3 forms of matter.
True or False: Shift leads are responsible for Progressive Discipline.
False, that is the responsibility of the Unit Supervisor.
This document lists the full range of duties and minimum qualifications for the Senior Psychiatric Technician role.
What is the Class Specification?
A supervisor must consider these two broad categories when evaluating whether an employee’s performance is poor.
What are conduct and competency?
POISE is an acronym that helps Shift Leads approach difficult conversations constructively. What does it stand for?
What is Purpose, Observation, Impact, Situation, Evaluate?
Plural form of deer.
What is deer?