Delivery Process
Define Client Project
The entity that houses all the billable milestones, action items and due dates for a client that purchased a product and service from Shift Paradigm.
Define the "Enable" phase
The phase where we create documentation on what was built and why in order to train the user(s) and continue to enable them as the transfer of responsibility shifts back to the client from SP.
What is the difference between practice groups and capability groups?
What SubDivision is known for being responsible for the selection, provisioning, support, security, integration, maintenance, development and compliance of all the software and hardware that we use to do business
Infrastructure & IT Services
Define Internal Project
The entity that houses all the unbillable milestones, action items and due dates for work that we are doing within the business at the company level
Define the "Optimize" Phase
The phase that occurs after launch where we make changes and or/updates to account for any new requirements, changes to the system or environmental impacts.
Where would I find a history of all the products & services we have sold a client?
What is the Shift Paradigm slogan?
Sometimes it takes a paradigm shift to grow
What phase is defined as, "The phase were the setup of the system and/or functional capabilities is implemented, along with any migration of data and user acceptance testing."
What does "IMHO" stand for?
In My Honest Opinion
The outcome specifies the type of project sold, true or false?
False
Define Project Kickoff
Occurs after a project is closed/won and consists of an internal kickoff where the project team aligns on the outcomes, roles and responsibilities; as well as the kickoff with the client as the official beginning of the project for them.
What phase is defined as, "A review of the businesses current state, where documentation of processes and procedures, along with any system implementation are identified for opportunities and optimization "
Assess
Define Creative Build
Common verbiage used in the Creative capability group referring to coding or HTML. This typically occurs after something has been creatively designed.
What is the difference between a product and Service and an asset?
Nothing. They are the same thing.
What are the 5 stages of an outcome based project?
Assess, Design, Build, Enable, Optimize
Define the "Design" phase
The phase where requirements are created, a solution is constructed and agreed upon and further project planning is outlined to encapsulate the solution chosen.
Define Creative Design
Common verbiage used in the Creative capability group meaning, creating the graphic in its visual form.
Name the 7 SubDivisions
Program Management, Capability groups, Infrastructure & IT, Practice Strategy, Client Success, Corporate Strategy, Partners & Alliances
Who is Grazitti and what do they do?
Third party vendor that helps with both client and internal projects and specialize in Marketo, SFDC and coding or HTML