Medicare/Medicaid
Contract Best Practices
SMP
Volunteer Update
A, B, C, D
100

Health insurance for people 65 or over, on Social Security disability, or who have End-stage renal disease.

What is Medicare?

100

The 3 items must be included into voicemail messaging to be compliant with QA?

What is Name, Title & direct phone number

100

Define Marketing

What is communication Materials and activities which meet specific intent and content standards

100

6 hours of initial training, up to 4 hours in absorb is what level of volunteer 

What is Level II

100

Helps cover doctors' services and outpatient care. 

What is Part B

200

People who do not enroll into Medicare Part B when they are first eligible and do not have other creditable health coverage will be charge a _____ penalty for every 12 months they were eligible but did not enroll.

10%

200

How many volunteers must be added or re-engaged on a quarterly basis?

What is 2 per quarter

200

What does TPMO stand for 

What is communication Materials and activities which meet specific intent and content standards

200

The type of Volunteer who is employed at a senior center or a part of a AAAD staff

What is an In-Kind Volunteer 

200

Medicare Advantage Plans that are approved by Medicare but run by private companies. (like HMOs and PPOs)  

What is Part C

300

Federal-state program that provides medical coverage to persons with limited income and resources. 

What is Medicaid? 

300

The level or percentage for a successful measurements of performance 

What is Excellent 8% with a minimum of average 6%

300

What does RPM stand for

What is Remote Patient Monitoring

300

The three types of volunteers for Level II 

What is General Volunteer, In-Kind Volunteer & Data Entry/Student Volunteer. 

300

Helps cover inpatient care in hospitals 

What is Part A

400

Often called "the payer of last resort"

What is Medicaid

400

Which document must be used as the guide for coordinating SHIP/SMP Volunteer services?

What is VRPM

400

What is SMP Performance Measure

1-Total Number of Active SMP team members

400

I'm 65 and I was told that I can be Volunteer, but I work for an insurance agency. Can I Volunteer?

What is False

400

Helps cover many prescription drugs 

What is Part D 
500

Minnesota, Massachusetts, and Wisconsin do not have standard versions of this. 

What is Medigap

500

Items that must be included on all locally produced Medicare outreach or Publications, Websites?

What is Toll-free number, logos and taglines 

500

Group that does the data analysis and reporting for the Group Outreach surveys?

Who is CGS

500

The number of Volunteer appreciation event or activity annually 

What is 1 

500

Pays for Durable Medical Equipment (DME)

What is Part B

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