YELLOW
BLUE
RED
GREEN
BLACK
100

Estimated timeframe is 7-14 business days in US


standard delivery

100

US Army and Air Force addresses

APO

100

Carrier used for Canada, Australia, and New Zealand orders

Landmark

100

Used to check if a shipping label has been created

Easy Post

100
  • TRUE OR FALSE: Customers can combine the free shipping offer with other promotions as long as the $65 minimum threshold is met.

TRUE

200

Estimated timeframe is 5-10 business days

express delivery

200

US Navy addresses

FPO

200

Carrier used for all Rush Delivery orders

FedEx

200

A free tracking service uses to track order status

17Track

200
  • TRUE OR FALSE: Zenni Optical, Inc. reserves the right to cancel or modify the promotion at any time.

TRUE

300

Estimated timeframe is 3-5 business days - cannot be canceled

rush delivery

300

A general, broadly based consumption tax assessed on the value added to goods and services in EU countries for orders below €150

VAT

300

Carrier used for large, bulk orders

UPS

300

Order is being transferred from the lab and is expected to arrive at the distribution facility in 3 - 5 days

In transit to US

300

TRUE OR FALSE: Our IOSS number is available to share with customers.

FALSE: not available

400

Estimated timeframe is 15-25 business days

international shipping

400

The number on the shipping label simplifies the declaration and payment of VAT on all goods sold within and outside the EU.

IOSS

400

Carrier used for most standard and express orders

USPS

400

Advise to wait 2 days. If the order is not located or delivered in 2 days, we will offer to remake the order

delivered/not received

400

any rush eligible frame shipped from the --- lab.

Ohio 
500

Estimated timeframe is 7-14 business days outside US

Canada, Australia, New Zealand

500

Duties and taxes assessed by importing countries for international orders - customers are responsible for additional fees

Customs

500

Carrier used for international orders

Hong Kong Post

500

Ask for photos of the item and packaging, if possible to determine the best course of action

damaged on arrival

500

Do not include weekends or holidays

business days

M
e
n
u