General
Once a payment fails, this is the number of days wherein we'll try to draft the payment from the merchant's account again.
28 Days
What can a merchant use to pay for their subscription?
Credit Card/ Hybrid Debit/ Shopify Balance/ Paypal
What do you call the VIP/Most expensive plan we have in Shopify?
Plus
How many themes can the merchant add to their admin?
20
19 unpublished
1 published
Who is the Co-Founder and CEO of TaskUs?
BryceMaddock
Trial is how many days?
14 days
What section in the admin can we add/remove payment providers?
Payments
Settings>Payments
How many staff members can access the Shopify admin and Shopify POS for Shopify Plan?
5
If the customization is out of our scope of support and it needs extreme help, who can the merchant reach out with?
Experts
Name two of our core values.
Inspire others by believing in yourself
Do more with Less
Work hard have fun
Exercise emotional intelligence
Always strive for excellence
Continuous self improvement
Teamwork makes the dreamwork
Be Ridiculous!
Who is the CEO of Shopify?
Tobias Lutke
What is Shopify's in house payment provider?
Shopify Payments
What is the Best Plan for starters and cost 29$?
Basic Plan
This is the 60 minutes of free support, used in 15- minute increments.
Design Time
What is the meaning of HTW?
House Teamwork
When was Shopify founded?
2006
What is the another payment gateway that can be used if Shopify Payment is not available in the Admin?
Paypal
What is the plan can add up to 15 staff accounts?
Advanced Plan
What is the slack channel for anything Themes related issues/concerns?
#Support-Themes
What is the name of TaskUs Bulacan Site?
FORT EXCELLENCE
What is Shopify's Mission?
To make commerce better for everyone
This refers to a fee that won't be charged if the merchant is using Shopify Payments.
Transaction Fees
Which plan charges 2.6% + 30ยข USD for credit card rates?
Shopify
What do you call the process of reaching out with the theme developer of third party-themes?
Theme Warm Hand-Off
Who is the Operations Director (OD) of Shopify in HTW?
OD Michael Batac