History
The name of the very first "Shopify store" which inspired the creation of Shopify.
What is Snowdevil?
The name of the Chief Support Officer.
Who is Toby Shannon?
The name of the tool used to view data about a merchant and their store that would not be shared with them.
What is Internal Dashboard?
The name of the area of the admin where merchants can view and edit all of the options their customers have to get their products shipped and delivered to them.
What is Shipping and Delivery?
The amount of money a merchant saves per year on the Basic Plan if they choose an annual subscription instead of a monthly one.
What is $36?
The year Shopify reached 1 million merchants.
When is 2019?
The name of the COO.
Who is Harley Finkelstein?
The name of the team responsible for supporting both Athena and Zendesk.
What is Support Ops?
The maximum number of variants any given product can have.
What is 100?
The name of the customer facing app that makes it easier for customers to find merchants, place orders, and track deliveries.
What is Shop?
The year Shopify became a publicly traded company.
When is 2015?
The name of the IRON Support Lead (dug's lead).
Who is Amy Lafleche?
The old name for the escalated team responsible for handling technical issues.
What is Tier 2 Support?
The name of the area of the admin which will only be visible to a merchant if Shopify is making them an offer.
What is Capital?
As their first ever commerce platform partner, Shopify worked with this major American retailer in 2020 to create their online marketplace, which is now a sales channel in Shopify.
What is Walmart?
The name of the company Shopify acquired in order to support our A.I powered Shopify Fulfillment Network.
The name of the Director of Support for Canada.
Who is Monica Lachance?
The annual revenue a merchant should have to make them a quality lead for Shopify Plus.
What is $800,000?
The newest card reader added to Canada's POS hardware store.
What is a Tap and Chip Card Reader?
The name of the merchant who famously pushed our checkout past its limits in 2019.
Who is Jeffree Star?
The name of the competitive video game that a job hunter was so good at that it famously prompted Tobi Lutke to offer that job hunter a position with Shopify, resume unseen.
What is Starcraft 2?
The number of whole thousands of Shopifolk currently.
What is 7?
The name of the dropshipping app that we do offer support for.
What is Oberlo?
The newest country added to Shopify Shipping.
What is Australia?
This 175 year old chocolate selling merchant was migrated to Shopify Plus within 5 days of first contact with us.
What is Lindt?