Hardware
Reporting
Inventory Mgmt
Employee & Cust. Mgmt
Best Practices
100
This entry-level printer can print both tickets and receipts.
What is the Star TSP143LAN?
100
The most misleadingly titled report in the BackOffice.
What is the Export To Quickbooks?/ Order From Sales Export?
100
The customer didn't do the iPad button layout or the customer didn't "Get Updates" on the iPad.
What are the two most common reasons buttons aren't showing up on the iPad?
100
The code employees use to access the iPad register and clock in for the day.
What is the Register Cashier Code?
100
The activity type you use to log a demo in Salesforce.
What is an Event?
200
The type of business that would use the following equipment: Star TP650 II LAN, Mobile Hotspot, Cradlepoint Router, APG Heavy Duty 16" Cash Drawer, Magtek iDynamo 5, Heckler Windfall, 50 Roll Case of Thermal Receipt Paper.
What is a Food Truck?
200
Sales By Department, Sales By Hour, Sales By Date
What are three of the six ClearInsight reports?
200
The total number of buttons that can be set up on the ShopKeep iPad button layout.
What is 3000?
200
The customer information that can be captured on the iPad register.
What is first/ last name, phone, email, address line 1/2, city, state, zip.
200
A tool you should use when discussing hardware.
What is join.me?
300
A product you should encourage customers to reorder at the end of every hardware sale.
What is receipt paper/ What are labels?
300
The two ways to see sales by category.
What are the Transactions Table and Export Sold Items?
300
The 4 fields required to properly use ShopKeep's reorder report.
What are Inventory Method, Quantity on Hand, Order Trigger, Recommended Order?
300
The iPad function that can prevent employees from playing Flappy Bird.
What is Guided Access?
300
According to Brian Zang, these are the two most important questions to ask when answering an inbound sales call.
What is how did you hear about us & what has you in the market for a POS?
400
The only product ShopKeepPOS sells that includes a 3 year warranty.
What is the APG Heavy Duty Cash drawer?
400
The export that shows sales by supplier.
What is the Order From Sales Export?
400
The one field required to do any bulk inventory updates.
What is the Stock Item Record ID?
400
The three ways to export customer emails from the BackOffice.
What are Export Customers, Transactions Table, Customers Who Bought This?
400
The most important step of the sales process.
What is needs analysis?
500
The products that make up the difference between the Starter Kits and the Complete Kits.
What are a 50 roll case of paper, a kensington clicksafe lock and a cash drawer mount?
500
The only way to retrieve the correct receipt number.
What is the Transactions Table?
500
The inventory adjustment method that allows you to look up items by UPC.
What is "Receive Inventory"?
500
The feature you would use to get a list of customers that shopped with you on a specific day in order to send them a thank you note.
What is the Transactions Table?
500
The easiest way to meet half of your quota, without making a single call.
What is getting the credit card upfront on IS trials?
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