Online shopping
What is online shopping?
Buy items from the store’s website or app
Where would you shop for groceries?
Loblaws, No Frills, Metro, Food Basics, Nation
Where do you go for in person shopping?
Brick and morter retail store
What is search?
A search is look for a product or service that you can purchase safely.
When shopping online is it safe to assume that the website is using Canadian dollars?
No always check before purchasing. Sometimes the website will use a foriegn currency. Don't use websites that you are unfamiliar with or have a bad reputation.
How will you get your items?
Items will be delivered
Where would you buy clothes?
Walmart, Old Navy, thrift store, the Bay
When will you receive your purchases?
Immediately
What is quantity?
The amount (number) of product you want to order.
What is order tracking?
a tool to keep an eye on the location of your package
Name a company that provides online shopping?
Loblaws, Metro, Walmart
Answers will vary
Where would you buy technology items (headphones, phones, speakers, computers)?
Best Buy, the Source, Apple, Microsoft
Who do you talk to when you check out?
Cashier or sometimes we use the self check outs
What is add to bag or cart?
Saved items to buy are in the electronic cart or bag. You can go into the cart and review it at anytime and make sure to do this before finnishing the sale.
What is shipping and handling
The cost of packing and sending an item to the customer
Can I purchase an item that is out of stock?
No for the most part the website will not let you purchase items that the company knows are out of stock. However, occasionally there will be items that are short shipped and a second delivery will arrive later.
Where would you buy shoes?
Walmart, Aldo, Bata, DSW
I got my cart. What's my next step?
Go find the items. Best to use a shopping list to make sure to get what you need and limit the temptation to impulse buy.
What is check out?
Double bonus: What do you need to complete the checkout?
Checking out is where you pay for the items. You will need a form of electronic payment like a credit card.
If your item arrives damaged you can ask for a...?
refund/ replacement
Why do people shop online?
Cannot go to the store
Don't want to be around people
Cannot carry items
Where would you buy home improvement items?
Canadian Tire, Home Hardware, Rona, and Lowes
I need help finding an item, what can tell me where it is?
Aisle marker, aisle sign
or ask a stock person or merchandiser
What is out of stock?
Item is sold out, not available.
Is there a difference between shipping address and billing address?
Yes! Shipping address is where you want your items to be send Billing is where you want the bill to be sent