Upselling
How many points is it to mention upselling?
2
How many story points need to be mentioned?
3-4
How long do you have to greet your guest?
15-45 seconds
Where was the first roadhouse opened?
Anything
How many points is the story points being mentioned worth?
3
What do you need to repeat?
Entire order and Steak Temps
Everyone
Why do we have a Native American Mural in the dining room?
Kent Taylor was Superstitious
What can you smother?
What 2 Dressings are not made in house?
Low Fat Ranch and Oil and Vinegar
What needs to be removed from the table?
Literally everything. No more just white plates. unless they are currently using items on the table there needs to be no glasses, baskets, plates or silverware. BEFORE THEY LEAVE
For Gift Card season how many points is mentioning gift cards worth?
3
Why is there a star above the bar?
It used to be a stage!
Flavored teas/lemonades, kickers, dirty sodas, mocktails, upselling liquor
Can I get you started with a Legendary Margarita or Ice Cold Beer?
Bread and Non-Alcoholic Beverages
Guest Right of Way
02/19/26
Jack Cheese
Name all the story points
Hand Cut Steaks, Fall off the Bone Ribs, Fresh Baked Bread, Legendary Margaritas, Ice Cold Beer, Made-From-Scratch Sides and Dressings
2
Is it a server's responsibility to make sure there are plates, silverware and Peanuts on the table?
Absolutely! It's everyone's responsibility, starts with hosts and moves through servers, management and even SA's! We just have to be attentive!
How many holes are in a bread basket?
144! (the same amount as the jaccard needles)