Leadership and Navigation
Ethical Practice
Consultation
Communication
Diversity, Equity & Inclusion
100

This leadership theory has the leader influence group members through certain behaviors.

Behavioral Theories

100

What is the definition of integrity in the context of HR ethics?

Maintaining consistency between one's values and actions.

100

Process by which a person or group provides a sustained commitment in support of a decision, approach, solution or course of action.

Buy-in

100

________ is the process of getting an audience to see communicated facts in a certain way so that they take action.

Framing

100

What is a key characteristic of an organizational culture that supports talent development?

Inclusion

200

This term is used to describe individuals who can contribute effectively to a team.

Competent Team Members

200

What is one benefit of maintaining an ethical workplace?

Attracting and retaining top talent

200

What approach helps change process go more smoothly?

Ensuring employees have input into change alternatives

200

creating cognitive and emotional connections, imagine what the audience expects to hear, what it wants to hear, and what it fears hearing

What can move an audience toward acceptance and action?

200

Which factor is essential for the success of a diversity and inclusion initiative?

Executive commitment

300

Describe how a temporary hiring freeze can impact team dynamics within an organization.

A temporary hiring freeze can lead to increased workload for existing employees and may affect team morale and dynamics.

300

What perception do ethical workplaces create among potential candidates?

They are perceived as good places to work.

300

Decision-making tool in which a team determines critical characteristics of a successful decision; a matrix is used to score each alternative and compare results.

Multi-criteria decision analysis (MCDA)

300

(1) Will they be surprised?
(2) welcome the message or resist it?
(3)Is the audience likely to be interested, bored, or tired?

"How" in audience analysis

300

What practice can help end rumors that an organization's pay equity initiative is all talk and no action?

Institute pay transparency

400

What is the primary skill associated with effective communication in leadership?

The ability to convey information effectively to others.
400

How do you create an ethical organizational culture?

Transparency about company values

400

key HR responsibility in consulting model

Communication with and management of stakeholders

400

Communications is more easily achieved by creating cognitive and emotional __________.

Connections

400

Which is a key aspect of diversity, equity, and inclusion (DE&I) as evidenced by its inclusion as a component of the SHRM Empathy Index?

Conflict management

500

What is a key behavior that leaders should demonstrate according to the principles of leadership and team dynamics?

Desired behaviors and values

500

What does commitment to the common good encourage HR professionals to prioritize?

Organizational welfare over personal gain

500

curve showing J-shaped or exponential growth

When change is introduced, there is typically a decline in performance and then a slow return to previous levels and—if the change is effective and if it is managed effectively—a more rapid growth to a new level of performance.

J-curve

500

communicator, Message, medium, receiver

Communication Model

500

 What are three key reasons why diversity and inclusion (D&I) initiatives require full-fledged, organization-wide efforts?

Priority, complexity, resistance

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