Quantifiable measures of performance used to gauge progress toward strategic objectives or agreed standards of performance.
Key performance indicators (KPIs)
HR function that acts on the organizational human capital needs identified through workforce planning and attempts to provide an adequate supply of qualified individuals to complete the body of work necessary for the organization's financial success.
Staffing
Process of measuring and evaluating an employee's adherence to performance standards and providing feedback to the employee.
Performance Appraisal
Form of webconferencing where a presenter facilitates communication of material or information to an audience in real time.
What is Webinar?
Pay systems in which employee characteristics, rather than the job, determine pay.
Person-based pay
Scanning process that searches for environmental forces in political, economic, social, technological, legal, and environmental categories.
PESTLE analysis
Analyzing candidates' application forms, curricula vitae, and résumés to locate the most-qualified candidates for an open job.
Selection Screening
Behaviors and results as defined by an organization to communicate the expectations of management.
Performance standards
Process of increasing a job's depth by adding responsibilities to the job.
Job enrichment
Situation where an individual's performance on the job is the basis for the amount and timing of pay increases; also called merit pay or pay for performance.
Performance-based pay
Type of metric describing an activity or change in performance that has already occurred.
Lagging Indicator
Process of positioning an organization as an "employer of choice" in the labor market.
Employment branding
Progression through a series of employment stages characterized by relatively unique issues, themes, and tasks.
Career development
allows employees to access learning materials when and where they need it—for example, while traveling or through mobile devices.
Pull Model
Pay based on the quantity of work and outputs that can be accurately measured.
Productivity-based pay
Performance management tool that depicts an organization's overall performance, as measured against goals, lagging indicators, and leading indicators.
Balanced Scorecard
Document that describes a job and its essential functions and requirements (including tasks, knowledge, skills, abilities, responsibilities, and reporting structure).
Job Description
Process by which employees are provided with the knowledge, skills and abilities (KSAs) specific to a task or job.
Training
Relationship in which one person helps guide another's development.
What is mentoring?
Form of direct compensation where employers pay for performance beyond normal expectations to motivate higher performance.
Incentive Pay
Who is your favorite SHRM instructor?
Who is Paula Wood :)
Process of systematically studying a job in order to identify the activities/tasks and responsibilities it includes, the personal qualifications necessary to perform it, and the conditions under which it is performed.
How can management best establish a culture that values career development in an individual development plan (IDP)?
Link career development to business objectives.
Assessment tools that present prospective leaders with sample situations and problems they might encounter in a work environment.
Situation judgment tests (SJTs)
Job evaluation method that involves establishing a hierarchy of jobs from lowest to highest based on each job's overall value to the organization.
Job Ranking