Behavioral Competencies
The KSA needed to create a vision and mission for HR that aligns with the strategic direction and culture of the org.
What is Leadership and Navigation?
The activities necessary for developing, implementing, managing and evaluating the direction required to achieve organizational success.
What is HR Strategy?
Process by which an organization identifies performance gaps and sets goals for performance improvement by comparing its data, performance levels, and/or processes against those of other organizations.
What is Benchmarking?
Statistical method used to determine whether a relationship exists between variables and the strength of the relationship.
What is regression analysis?
Primary job duties that a qualified individual must be able to perform, either with or without accommodation.
What are the essential functions?
The KSA to understand the needs of stakeholders inside and outside the org and create networks that will increase HR's effectiveness.
What is Relationship Management?
The design and implementation of compensation systems and benefits packages, which are used to attract and retain employees.
What is Total Rewards?
Method for assessment of an organization’s strategic capabilities through use of the environmental scanning process, by which internal and external factors affecting achievement of organizational goals are identified and considered.
What is SWOT analysis?
Software that is owned, delivered, and managed remotely and delivered over the Internet to contracted customers on a pay-for-use basis or as a subscription based on use metrics.
What is Software as a Service Saas?
Method by which an organization relocates its processes or production to an international location through subsidiaries or third-party affiliates.
What is offshoring?
The KSA needed to understand the org's operations, functions, and external environment, and to apply business tools that inform HR initiatives.
What is Business Acumen?
The identification, assessment, and prioritization of _____, and the application of resources to minimize, monitor, and control the probability and impact.
What is Risk Management?
Performance management tool that depicts an organization’s overall performance, as measured against goals, lagging indicators, and leading indicators.
What is Balance Scorecard?
In a computer context, tricking a user into sharing information that can then be used to access systems.
What is social engineering?
States that a fiduciary of a plan covered by the U.S. Employee Retirement Income Security Act has legal and financial obligations not to take more risks when investing employee benefit program funds than a reasonably knowledgeable, prudent investor would under similar circumstances.
What is the prudent person rule?
The KSA to work with org stakeholders in evaluating business challenges and identifying opportunities for change initiatives.
What is Consultation Competency?
The overall structure and functionality of the organization which involves measurement of long and short-term effectiveness, growth of people and processes, and implementation of necessary change initiatives.
What is Organizational Effectiveness and Development?
Occurs when there is only a small difference in pay between employees regardless of their experience, skills, level, or seniority.
What is pay compression?
Umbrella term for the various approaches and techniques, other than litigation, that can be used to resolve a dispute.
What is alternative dispute resolution?
U.S. act that requires some employers to give a minimum of 60 days’ notice if a plant is to close or if mass layoffs will occur.
What is the Worker Adjustment and Retraining Notification (WARN) Act?
The KSA to maintain high levels of personal and professional integrity, and to act as an agent who promotes core values and accountability.
What is Ethical Practice?
The HR practices and initiatives that allow the organization to meet its talent needs and close critical gaps in competencies.
What is Workforce Management?
Scanning process that searches for environmental forces in political, economic, social, technological, legal, and environmental categories.
What is PESTLE Analysis?
Work stoppages at union contract operations that have not been sanctioned by the union.
What is a wildcat strike?
Statement in U.S. Occupational Safety and Health Act that requires employers subject to the act to provide employees with a safe and healthy work environment.
What is the general duty clause?