What is' ASSESMENT, DESIGN, DEVELOPMENT, IMPLEMENTATION, & EVALUATION?'
100
Types of Programs needed. The organizations goals. Types of Programs needed. Gaps. This finds these things out.
What is an 'Assessment?' pg 3-76
100
Emotional Intelligence describes the ability to...
A. Eliminate emotions from strategic decisions.
B. Emphasize and manage emotions.
C. Exhibit positive emotions.
What is 'Emphasize and manage emotions.' pg 3-160
100
In Organizational Development, the organization must change only a few components. True or False?
What is 'False.' pg 3-32
100
Occurs when an appraiser's values, beliefs, or prejudices distort performance ratings.
What is 'BIAS?'
200
Pilot programs, participant scheduling, revisions to content and preparing the learning environment is in this stage of ADDIE.
What is 'IMPLEMENTATION.' pg 3-75
200
A highly regarded organizational value is treating your employees as well as you treat your customers. True or false?
What is 'True?' pg 3-165
200
Which of the following narrative appraisal methods is comleted by a supervisor and a human resource professional?
A. Field Review
B. Paired Comparison
C. Essay
What is a Field Review. pg 3-173
200
In O.D. a strong organizational culture fosters individual expression. True or False?
What is 'False?' pg 3-33
200
Process of new employees assimilation into the organization, which lasts 6-12 months.
What is 'ONBOARDING.'
300
This identifies the knowledge, Skills, Abilities employees will need in the future.
A. Task Assessment
B. Organizational Assessment
C. Individual Assessment
What is an 'Organizational Assessment?' pg 3-77
300
HR management must be diligent to guard against CREATING CLEARLY ARTIFICIAL OR ARBITRARY JOBS...also known as...(hint: /scarrrry, job/ trails)
What is 'CREEPING CAREER PATHS.' pg 3-128.
300
Which evaluation method provides the MOST valuable measurement data?
A. RESULTS
B. OBSERVATION
C. BEHAVIOR
What is 'RESULTS.' pg 3-112
300
Kurt Lewin's 'CHANGE PROCESS THEORY offers 3 stages. One is MOVING, the other 2 are these.
What is 'UNFREEZING & FREEZING?' pg 3-36
300
Directing day-to-day organizational operations.
What is 'MANAGEMENT.'
400
If training is linked to ________, mission, & _________, it will be seen as an investment rather than an expense.
What is 'Vision & Goals?' pg 3-82
400
The E. I. V. in VROOM's theory. The E stands for EXPECTANCY, the I & V are these.
What is Instrumentality & Valence. pg 3-63
400
This learning curve is common when a trainee is learning a difficult task that requires specific insight.
A. S-curve
B. Plateau curve
C. Increasing returns
What is a 'S-curve?' pg 3-69.
400
Theory of Constraints implies that POLICIES constrain an organizations output. True or False?
What is 'TRUE?' pg 3-46
400
Career state of employees that are no longer considered promotable.
What is 'PLATEAUED career?'
500
When defining the target audience 3 things must be taken into account:
1.PRIOR KNOWLEDGE/SKILLS
2. ATTITUDES/PRECEPTIONS
3_______________________
What is "APTITUDE?" pg 3-86
500
There are 2 Performance Management standards that HR professionals need to consider. One is BEHAVIORS the other is this.
What are 'RESULTS.' pg 3-165
500
Which of the following is an illustration of the relationship between 2 variables?
A. Scatter Diagram
B. Pareto Chart
C. Process Flow Analysis
What is a 'Scatter Diagram?' pg 3-48
500
Six SIGMA uses 2 improvement processes. One is DMAIC (define, measure, analyze, improve, control) the other is DMADV, which stands for this. (hint: 3 are mentioned in the above)
What is 'DEFINE, MEASURE, ANALYZE, DESIGN, VERIFY?'
pg, 3-47
500
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