Before we Begin
What is Mediation?
Its a way to resolve conflict.
Part of being an effective peer mediator is taking sides. TRUE OR FALSE
FALSE
Do the students need to agree with everything each other say? YES OR NO
No
Do the students need to be friends after the mediation? YES OR NO
No, not unless they want to.
Guess the online/video game based on the emojis:
👨🏻 👨🏻 👸🏼🍄
Super Mario
Who attends the mediation?
1. Disputants
2. Mediators
3. Mrs. Georges
What are the 3 things we're listening for?
1. We're listening with our head for CONTENT
2. We're listening with our heart for FEELINGS
3. We're listening with our hands for NEEDS
Conflict is natural, necessary and normal. TRUE OR FALSE
True
Who comes up with the solutions in the agreement?
The disputants
Guess the Disney movie based on the emojis:
🟢🟣🟡🔵🔴 👩
INSIDE OUT
What is an important mediation rule for everyone to keep?
Everything is confidential.
What are three things you DON'T want to do during active listening?
Interrupting
Judging
Criticizing
Changing the subject
Joking around
Offering advice
Laughing at others
Bringing up your own experiences
Distractions
Stereotyping
Making false assumptions
Where does conflict occur?
School, home, community, everywhere.
What is the end goal of the peer mediation process?
Both students come up with and agree to a realistic resolution to their conflict
Guess the restaurant name based on the emojis:
🧜♀️⭐💵
STARBUCKS
Do students need to agree to the ground rules before beginning the mediation? YES OR NO
Yes
What are 2 active listening techniques?
Eye Contact, Nodding, Acknowledging statements, Undivided attention, asking clarifying questions, restating what the person said
What is 1 of 3 origins of conflict?
1. Limited Resources
2. Unmet Basic Needs
3. Different Values
What do the students need to sign after the mediation?
Conflict Mediation Agreement
Guess the Nursery Rhyme based on the emojis:
🌟 🌟 🌟 🌟
TWINKLE TWINKLE LITTLE STAR
What two things should you say to start off the mediation?
Introduce yourselves and go over the ground rules...
Name 3 out of 5 qualities of a peer mediator
Impartial–can you be?
Empathetic Listener–put yourself in their shoes.
Respectful-do not judge a book by its cover
Trustworthy-
Helps people work together
What are the 3 ways people may respond to conflict?
1. Denial (Ostrich Style) Soft Response
2. Aggression (Shark Style) Hard Response
3. Problem Solving (Owl Style) Principled Response
What happens if students do not agree on a resolution?
Mediation cannot be finished. They may come back when they are ready to resolve their conflict.
The most popular emoji is...
😂