S.I.E.C
Menu Knowledge Expert
Beverage Knowledge Expert
100% Guest Delight
Our Promise
100
What is SIEC?
Suggest, Inform, Endorse, Capture!
100
Our Tour of Italy is 3 of which Classic Favorites?
Lasagna, Chicken Parmigiana, Fettuccine Alfredo
100
What makes the Italian Margarita “Italian”?
sweet Italian liqueur Amaretto
100
The 3 steps to Guest Recovery are..
Apologize, React, Thank
100
Who provides refills of our Never Ending First Course?
Everyone from Back Door to Front Door! WeFills!
200
SIEC the Italian Margarita
200
Our 4 Signature Soups are
Chicken Gnocch, Zuppa Toscana, Minnestrone, Fagioli
200
We have 3 different kinds of Bellinis, what are they?
Bellini Peach-Raspberry Iced Tea
Peach Bellini
‘Strawberry Bellini
200
When do we win?
When the guest wins, we win!
200
When do we provide refills of NEFC?
All the time! Offer a refill at every step
300
SIEC Calamari
300
Our Only Gluten Sensitive Pasta & Soup Option are…
Rotini & Zuppa Toscana
300
What 3 NABs are Exclusive to Olive Garden?
Raspberry Lemonade, Bellini Peach Tea, Strawberry Passionfruit Limonata
300
What is the correct Verbage for Never Ending First Course
Would you like a Never Ending (blank)? Can I Refill that Never Ending (blank) for you?
300
What is our promise to Each other?
To hold each other to high standards and treat each other with respect
400
SIEC Tiramisu.
400
What Veggies come in the Chicken Scampi vs Shrimp Scampi?
Chicken: Multi Color Veggies & Red Onions
Shrimp: Asparagus & Diced Tomotoes
400
What 2 bottles waters do we offer? Which is which?
Acqua Panna Natural Spring Water
San Pellegrino Sparkling Water
400
What is our Competitive Advantage at the END of Dining Experience?
Pay-MINT & Table Side Boxing
400
What should be discussed during the Large Party Huddle?
Table Numbers, Service Partner, Organize Giest Numbers, SIE App and Drink
500
SIEC Primo Amore Moscato
500
What are our 3 Lighter Fare options?
Herb Grilled Salmon, Grilled Chicken Margherita, Shrimp Scampi
500
What cocktails from the bar have a buddy?
italian Margarita, Bellinis, bonus points: alcohol coffees
500
Never Ending ___, ___, ___food; served by people who ___ you like ____!
Craveable, Abundant, Italian; treat, family
500
Our Purpose is to…..
To Delight Everyone We Serve with Our Spirit of Italian Generosity