SilverRock General
Where can you find fun company updates and share stories/photos with your peers from SilverRock, DriveTime, and Bridgecrest?
Viva Engage!
Bethany had babies! What are their names?
**100 points for each correct name!**
Jeffrey and Oliver
Who is currently our main glass RF?
Safelite
Where can you find a one-stop-shop for all process guides, huddle recaps, vendor notes, etc?
The AP SharePoint
Four
Where can you nominate your peers for recognition of their above and beyond attitude and performance?
GEM Crush!
Macaila became the Assistant Director over 3 departments. What are they?
**200 points for EACH one you can name!**
QA, Training, and Ancillary
MAACO invoices need to come from where?
DrivenBrands burst (Corporate)
What are the warranty invoice requirements for repair facilities?
**DOUBLE POINTS** How are the invoice requirements different for Inspections and Parts?
Vendor name, address and/or phone # (printed or business card included)
Correct last 6 of VIN# (For double points: Inspections/Parts just need the claim #)
Invoice date
Itemized list of repairs with individual charges
Final total
What NBA player is the leading all-time point scorer for regular season and playoffs?
**TRIPLE POINTS** Who was the previous title holder?
Hint: The title changed in 2022
Lebron James
**TRIPLE POINTS** Kareem Abdul-Jabbar
What are the name(s) of the directors of operation within SilverRock
**300 Points for each correct name!**
Ryan Smith and Lindsay Gross
Amy Childs also accepted as Managing Director of Operations
In what huddle (date) did we announce the following staffing updates?
Cari leigh -> Senior Manager
Alli -> AP Senior
Karissa -> AP Specialist
Huddle 12/08/2023
SilverRock receives what percent discount for Firestone claims (parts and labor)?
**DOUBLE POINTS** this discount was updated to it's current amount on what date?
12%
**DOUBLE POINTS** 08/01/2023
What is expected turnaround time advised for vendors to receive a requested Tipalti invite?
Within 24-48 hours
What year was the movie Jurassic Park released?
1993
What is the address for a refund check to be sent to?
7465 E. Hampton Ave.
Mesa, AZ 85209
Which leader's favorite football team is the Green Bay Packers?
Alli
What is the additional invoice requirement for Discount Tire/America's Best Tire?
No layaway/estimate accepted - Must be a finalized sales invoice
How are the expectations met to confirm that the payment delivery method is correct in PCRS during a call?
Letting the vendor know their payment method listed in the claim, and if WEX confirming the spelling of the payment email address.
Which famous rock band has a one-armed drummer?
**DOUBLE POINTS** which arm does this drummer still have? Left or right?
Def Leppard (Rick Allen is the drummer)
**DOUBLE POINTS** he still has his right arm!
What year was SilverRock initiated under the DriveTime umbrella?
2014
What is Caleb's middle name?
hint: It's not Jackson
Evan
Previously known as RepairSmith, what is the name of this vendor now?
Autonation Mobile Services
What is covered under Premier Product contracts?
**DOUBLE POINTS** How many claims does the customer get throughout the Premier Product contract?
Premier Product - oil change and tire rotation only
DOUBLE POINTS: 3
Which four presidents are on Mount Rushmore?
Must get at least 3 to receive 500 points
Extra 100 if you get all 4!
George Washington, Abraham Lincoln, Thomas Jefferson, and Theodore Roosevelt