SimpliSafe
The CEO of SimpliSafe.
Who is Chad Laurans?
The button used to pair the Base Station and Keypad if regular resets do not work.
What is the Emergency Pairing Button?
The Light a SimpliCam will show that requires instant replacement.
What is Cycling Rainbow or Solid Purple?
TRUE OR FALSE: You need the Safeword to add a card to a customer's account.
FALSE
Something we can send a customer for free that can provide different angles for a customer's Video Doorbell pro.
DAILY DOUBLE
What is a Doorbell Wedge Kit?
The maximum number of components that can be programmed to SS2 Systems.
DAILY DOUBLE
What is 41?
The name of the two cellular companies SimpliSafe uses with their systems.
What are T-Mobile/Vodafone and Verizon?
The maximum number of components you can have programmed to an SS3 system.
What is 100?
The name of one of the three companies that customers can utilize to have set up their system for them in their home.
Who is HelloTech or PULS or Geek Squad?
Where a customer can go to download their Monitoring Certificate.
What is the Monitoring Tab?
The price a customer pays monthly if they have 8 SimpliCams and 2 Video Doorbell Pros active for camera monitoring under one location with no system.
What is $9.99?
TRUE OR FALSE: You can use a SimpliCam and/or Video Doorbell with a SS1 system.
TRUE
The 6 States in which COPS Monitoring is located.
What are New Jersey, Florida, Arizona, Tennessee, Texas, and Maryland?
The three different settings a customer can set their Panic Button Alert to.
What are Fire, Medical, and Panic?
The 5 devices that can be integrated with SS3.
DAILY DOUBLE
What are August Lock, Amazon Alexa, Nest, Google Home, and Apple Watch?
The place a customer can go to in the SimpliSafe App to view and change their Safeword.
What is the Location Profile in the Settings menu?
Where a customer would go to view their Camera Recordings.
What is the Timeline or Event Log?
The 3 ways customers can have their SS2 linked to dispatch.
What are Cellular, Landline, and Broadband Adapters?
What is 41 to 110 degrees?
The lowest and highest temperatures an SS3 Freeze Sensor can be set to.
What are 0 degrees and 127 degrees?
The Template in which a customer can get a 3rd person called before dispatch.
What is RP-1 Before Dispatch? (must be approved by Supe/Lead)
The page a SimpliSafer can use to see the customer's Cellular Signal Strength.
What is the GSM/X-Wing page?
How long a Camera will record for if it is armed in Away Mode.
What is 75 seconds long?
The 5 Sensors that were introduced with SS2 and do not work with SS1.
What are Smoke, Carbon, Freeze, Flood, and Glassbreak sensors?
The 6 different types of alarm signal a system can possibly send.
(Hint: Think of all the types of components we have.)
What are Burglary, Panic, Duress, Fire, Hazard, and Medical?
The light a Base Station shows when it is installing an update.
What is the Amber "Search Light"?
(Will accept flashing yellow or rotating yellow)
A service we can provide for customers whose local police requires visual confirmation of an alarm before they can dispatch to the location.
What is Guard Services?
The page a SimpliSafer can use to see what devices have been used to log into a customer's account.
What is the Mobile Devices page?
The feature that grants COPS 1 hour access to the first 30 seconds of an Alarm Event's footage.
What is Visual Verification?
The process of removing the No Link to Dispatch message from an SS1 or SS2 that is not active for monitoring.
What is the Download to Disable Monitoring?