What is our procedure when we have conflicting rules between SIS policy and client policy?
We follow the strictest set of rules
100
How are we not supposed to stand on post?
No lazy standing or leaning.
100
Where on the company website do you access training?
On Backstage
100
SIS was founded in what year?
1999
200
What is the SIS saying for what we want to aim for everyday?
We aim to WOW someone everyday!
200
What is the name of our policy that allows you to contact anyone without fear of retaliation?
Open door policy.
200
What personal device can we not use on post?
Personal cell phone.
200
What are the mandatory and elective hours you must complete for your CA Guard Card?
16 hours
200
What are the ABCs of radio etiquette?
Accuracy
Brevity
Clarity
300
What makes SIS different? ________ instead of __________
Security Specialist instead of security guard.
300
No ________ are permitted to enter or access any client location/facility when off duty.
No SIS employee ______ are permitted to enter or access client locations/facilities ___________
SIS employees
guests at any time.
300
Complete this saying:
If you _______ something, ________ something.
See something, say something.
300
Who is your Training Coordinator?
Liam Bastida
300
Ultimately who's responsible to complete the requirements for your guard card?
Individual Specialists
400
What makes SIS different? Aim for ___________ _____________ daily
Aim for Flawless Execution daily
400
What are the 3 A's
Attendance
Appearance
Attitude
400
What is our job?
To observe and report.
400
What email do you use for training questions?
lbastida@sis.us
or
trainers@sis.us
400
What piece of clothing are you required to where under your work shirt?
matching undershirt
500
What makes SIS different? We are ____________ Driven.
we are client driven.
500
What is the SIS policy on drugs?
Zero Tolerance
500
What must you have on you at all times, while on duty?
First Aid/CPR card
Guard Card
SIS Badge(s)
500
Your CPR Card is valid for how many years?
2 years
500
What things are we supposed to keep confidential about the client?