It ensures that accurate and reliable data is collected to measure current process performance related to the customer CTQ
What is important of measure phase ?
100
The mathematics of the collection, organization, and interpretation of data
Provides evidence in supporting a conclusion.
Properly evaluate data.
Adds credibility to an argument.
Avoids blindly accepting any findings.
What is Statistics ?
100
tool for generating as many
ideas or solutions as possible
What is Brainstorming ?
100
Keep the process in control so the customers
remain satisfied.
Why should we control ?
200
A disciplined, data-driven approach and methodology for eliminating defects in any process -- from manufacturing to transactional and from product to service.
What is Six Sigma ?
200
The parameters by which an output can be verified
A customer-defined tolerance for the output unit
characteristics
What is Specification Limit ?
200
Square root of the Variance. It is easier to interpret than the variance because it is measured in the same units as
the original data set.
What is Standard Deviation ?
200
It Is a tool that helps teams refine a solution based on who the key stakeholders are and how they currently feel about the change initiative.
What is Stakeholder Analysis ?
200
...the real challenge lies in sustaining the improvements.
What is the real challenge in control phase ?
300
Improves predictability and reduces defects.
What happens when variation is reduced ?
300
When the population consists of mixture of more than strata, each forming a homogeneous group, Stratified sampling can assure that sample represents the population adequately
What is stratified Sampling
300
The area to right of curve is the same as area to left of curve.
Mean equals Median equals Mode.
The P-value is greater than 0.05.
The ends run parallel to the X Axis.
What is Normal Distribution Curve ?
300
It is a structured, organized method for determining the relationship between factors (Xs) affecting a process and the output of that process (Y).
What is DOE ?
400
Provides Application Assistance & facilitates team discussions
Trains others in Six Sigma methodologies & concepts
Who is a Black Belt ?
400
Gage Accuracy is the difference between observed
average of measurements and true average
What is Gauge Accuracy ?
400
Process Sigma Level (Z) signifies the no. of Standard Deviations
that can fit between Process Mean and the Specification Limits
What is Process Sigma Level (Z)
400
It is a project plan for monitoring progress of activities for implementation
What is Implementation Plan ?
400
Eliminate the errors and you prevent the defect from ever
happening in the first place.
What is Poke Yoke / Mistake proofing ?
500
Classification of customer CTQs into three categories based upon the impact of the need on his satisfaction.
What is Kano Model ?
500
variation in measurements obtained when one operator uses the same gage for measuring the identical characteristics of the same part.
What is Gauge Repeat-ability ?
500
Identify ways the product or process can fail.
Plan how to prevent those failures.
What is Failure Modes and Effects Analysis?
500
It is used to look at an option or issue from two
different angles at once and is often a useful way to gain perspective
What is Priority / Payoff Matrix ?
500
Without control, the process tends to revert to its old
performance.