This team role ensures that the team maintains good adherence to team norms and helps execute specific team communications tools.
What is the facilitator?
100
This time measurement indicates the total time required from start to finish for a task.
What is duration?
100
Having two years' worth of a raw material part in stock is an example of this waste.
What is Excessive Inventory?
100
This basic methodology for problem solving requires you to understand the problem, fix it, and ensure the fix "sticks".
What is DMAIC?
100
Quality is defined in the eyes of this stakeholder.
Who is the customer?
200
This team phase includes the most conflict, as the team moves towards consensus on team norms and common purpose.
What is storming?
200
This project document lists all the tasks needed to complete project deliverables.
What is the work breakdown structure?
200
Pulling finished drive units and reworking them to add a cable sleeve is an example of this waste.
What is Defect Correction?
200
This tool is used to determine potential problems in a process or design.
What is FMEA?
200
This method is used in Design for Six Sigma to understand requirements, execute the design, then verify that the design meets those requirements.
What is DMADV?
300
This team dysfunction occurs when a lack of fresh perspectives and independent thinking leads the team to stick to a solution regardless of facts.
What is Groupthink?
300
This process helps identify activities and people who have a strong interest in the project and have the potential to be advocates or opponents.
What is Stakeholder Analysis?
300
If you see a huge pile of drive units near the shipping dock, you can expect that Kiva has fallen prey to this waste.
What is Overproduction?
300
This graphical method provides statistical analysis of process variables.
What is Statistical Process Control?
300
This quality concept holds that every process has an observable bottleneck.
What is Theory of Constraints?
400
A "tiger team" focused on resolving a manufacturing bottleneck is an example of this type of team.
What is a decision-making team?
400
The project scope is part of this document.
What is the project charter?
400
Having to walk to the copier to get a form, then walk to your manager to get it signed, then walk to Accounts Payable to drop it off is an example of this waste.
What is Excess Motion?
400
This type of graph relates two variables as a quick way to assess correlation.
What is a scatter diagram?
400
This family of quality tools leads to complete restructuring of the process via a "destroy then rebuild" process.
What is re-engineering?
500
This project role provides "covering fire" to the project team, as well as ensuring provision of resources.
What is the sponsor?
500
This technique allows calculation of slack from a network diagram.
What is PERT?
500
Telling your production workers that their job is to execute a rote task and their input is unwelcome creates this waste.
What is Loss of Creativity?
500
If you wanted to assess the impact of several different variables on the output of a process, you could use this tool to create a plan to test and analyze.
What is Design of Experiments?
500
This quality pioneer developed the "loss curve" showing the economic penalty for non-optimal performance, and also promulgated fractional-factorial design of experiments.