Patient Experience
This vendor handles Patient Experience data and surveys
Press Ganey
True North focuses on three simple but impactful tenants
Patients, colleagues, community
The hours of the Employee Fitness Center
24 Hours
The TJC reaccreditation window opened in this month
May
This is the nursing director of the Emergency Department
Caitlin Poore
This is the PX True North metric for FY2025
Staff Work Together to Care For You
The three potential outcomes of the Just Culture Algorithim
Human error, at risk behavior, reckless behavior
EAP stands for
Employee Assistance Program
PASS stands for what when using a fire extinguisher
Pull, aim, squeeze, sweep
This director is a certified healing therapies practioner
Deborah Hartley
You cannot eat this sandwich but, it is used in Language of Caring
Heart-Head-Heart
The five traits of a HRO are
Sensitive to operations, reluctance to simplify, preoccupation with failure, defer to expertise, resiliency
This is the owner of our Pets on Wheels Dogs Addy and Rocky
Chris Ellis
When TJC comes to town this code alert is sent by BOC
Code Purple
This director has been to Alaska to catch Salmon
Jon Wells
Patient and Family Hospitality Center
Sorted, simplified, sweep, standardized and self-discipline go to what lean process
5S
Name 3 health screenings that are offered as an employee
cholesterol, bp, body comp, bone density, cervical cancer, stroke, breast cancer, prostate cancer, colon cancer
This little purple handbook can give you the answers
Are You Ready 2024
This leader has danced on a bar in Bejing
Brenda Johnson
Top Box is defined as
"Top-box" is the most positive response to HCAHPS survey items.
Cross functional management, strategic alignment, daily management are all pieces to this system
World Class Management System
Free Employee wellness work life webinars are offered through this service
Carebridge
ID badges must be worn in this location
Above the waist and visible at all times
This director was on the game show Wheel of Fortune
Amy Plotts