Katz’s Model
Proficiency in a specific type of work or activity, such as repairing an oven.
What are Technical Skills?
This component of the model refers to the intelligence and "smartness" that influences how quickly you learn.
What is General Cognitive Ability?
At this management level, Technical and Human skills are the most important, while Conceptual skills are less critical.
What is Supervisory (or Lower-Level) Management?
A major strength of this approach is that it makes leadership ______ to everyone, not just those born with certain traits.
What is accessible (or available/learnable)?
This Bible verse is used to reflect on the importance of increasing in learning and obtaining guidance.
What is Proverbs 18:15?
The ability to work with ideas and concepts, often referred to as "big picture" thinking.
What are Conceptual Skills?
This term refers to the knowledge and experience a person has acquired over their lifetime.
What is Crystallized Cognitive Ability?
This level of management requires a balanced mix of all three skills (Technical, Human, and Conceptual).
What is Middle Management?
The Skills Approach provides a clear framework for these types of professional development programs.
What are leadership education or training programs?
According to Scripture, a "wise person" is characterized by the desire to gain this.
What is understanding (or knowledge)?
This skill involves the knowledge about and ability to work with people to build relationships and motivate teams.
What are Human Skills?
These two factors act as "influences" that shape a leader’s attributes and competencies.
What are Career Experiences and Environmental Influences?
A District Supervisor overseeing several stores is an example of this management level.
What is Top Management?
Critics argue the model is "too ______," making it less precise than other leadership theories.
What is broad (or general)?
In contrast to the wise, this person does not desire knowledge and thinks they have it all figured out.
What is a fool?
Unlike the Trait Approach, Katz argues that leadership relies on these, which can be developed over time.
What are learned abilities (or Skills)?
Mumford’s model identifies these three specific competencies.
What are Problem-Solving Skills, Social Judgment Skills, and Knowledge?
Top-level managers rely most heavily on these two skills.
What are Conceptual and Human skills?
This is a key criticism regarding the overlap between "Individual Attributes" and "Competencies."
What is the unclear distinction between traits and skills?
The reflection states that a life yielded to God and "guided and directed by Him" is the best kind of life; this aligns with which skill?
What is navigating life (or the skill of living)?
Katz published his original "Three-Skill Approach" this year.
What is 1955?
This is the primary "Outcome" of leadership in Mumford’s model, alongside general performance.
What is Effective Problem-Solving?
This specific skill is considered less critical for Top Management because they don't need to know how to repair every piece of equipment.
What are Technical Skills?
This approach shifts the focus from who leaders are to what leaders can ______?
What is accomplish (or do/learn)?
Realizing how much one does not understand is considered a key part of this process.
What is learning?