Epic Tasks
When should we be sending our patient messages to the messaging pool?
ALWAYS!
If a monitor is placed and is faulty, what steps should you take?
- Place a new monitor on the patient
- Ensure that you give them the correct box and journal
- Scan the new SN into Epic
- Place note inside faulty monitor box and mail it back to iRhythm
What do you do after entering a order that was emailed to the group EKG email?
Delete the email!
Who is supposed to stock the EKG carts?
The 0900 shift
How many premium holidays are there each year?
6
What days are the Heart Station locations open for appointments?
Sugar House - Monday and Thursday
South Jordan - Tuesday and Friday
Main - Monday through Friday
When should you end the exam on Epic for a heart monitor?
After the patient has left the clinic
What do you have to do in Kronos to be able to see all of the open shifts for the semester when scheduling?
What should you always do with the ED phone?
Check the battery and make sure you are logged into Voalte
What dates do you need to approve your timecard on?
The 15th and the 30th/31st (last day of the month) of each month
What are the three different department names in Epic that we should use to schedule patients in the clinic?
UH Heart Station Cardiac Monitor in CVC
SHHC Heart Station Cardiac Monitor
SJHC Heart Station Cardiac Monitor
Which artery is the blood pressure cuff supposed to be aligned with?
The brachial artery
When you upload blood pressure results, what email do you send the results to?
ekglab-technician@umail.utah.edu
When talking to Zio on the phone, what should you always do?
Get a callback number, name of Zio rep, and always be professional!
How many EKG techs do we have in our department?
27
What is the name of the pool that we should send our patient messages to?
CAR EKG Staff
How should you change a patients address for a mailout monitor?
Select 'Change Order' and enter the mailing address into 'Special Shipping Instructions'
What are the On-Call shifts in Kronos labeled as?
MOC shifts
If you have to call biomed to repair something, what do you need to do?
Document it in the Biomed Spreadsheet
What should you do if you call out sick?
- Call the office (preferably 3 hours before start of shift)
- Fill out the unscheduled absence form before your shift ends
What is the UH Cardiac Monitor modality used for?
Any inpatient EKG or Heart Monitor
What are the four main things that you need to tell a patient when placing a blood pressure monitor?
- Inform them of the journal and when to fill it out
- To take the batteries out at the end of the study
- To keep the monitor on for the full 24 hours
- Not to move their arm and to relax when the reading is going off
What is the first thing you have to do when scheduling in Kronos?
Select 'My Calendar'
What is the first thing should do when rotating in CVC?
Place your name tag on the door
What should you do if you are wanting to swap a shift with someone?
- Email Amy with the details regarding the shift swap and CC the person that you are swapping with
- Make sure the shift swap doesn't break any rules