Abuse,Neglect & Reporting
Customer Service
Misc
Infection Control
Regulation GG
100

What a person should do if they suspect elder abuse or neglect. 

What is Report it to a Supervisor/State

100

Mandatory requirement for resident/staff identification 

What is: Name tag.

100

How often is my resident scheduled for a bed bath.

What is: once a week

100

The first thing you do when entering a room.

What is wash/sanitize your hand.

100

You provide verbal reminders to the resident to complete a task.

What is Supervision touching cueing.

200

Not attending to your resident toileting needs for your entire shift.

What is: Neglect

200

Honey, Love, Sweetie, Dear, Precious, Hon.

What is: Inappropriate and demeaning.

200

Resident call light is on, and you are unable to fulfill call light request at the moment. 

What is: Don't turn off call light off if not going to help.

200

When do you take off your gown and gloves

What is: Before leaving the room

200

The appropriate time to chart Pain, Behaviors, and ADL's

What is: Near the END of your shift

300

Hi, I'm, Jane Doe, I am here to help get you to the dining room for lunch! Resident Replies: "I don't want to go!" This is an example of what.

What is: Resident Rights

300

Hi, my name is Sally. How can I help you.

What is: Introduce yourself

300

Two hours before scheduled shift.

What is: the appropriate time for call-in

300

EBP

What is: Enhanced barrier precautions

300

Resident removes dentures, staff brush, rinse, and soak dentures. What is the correct charting for oral care.

What is Substantial maximum. (staff provided more than 50% of task)

400
Facility's Punishment when a bedside care plan is not followed, resulting in an injury. 

What is: Automatic citation 

400

Having a side conversation with your partner in front the resident during cares.

What is: Neglect, rude, insensitive 

400

How often should I provide oral care.

What is: Twice a day

400

EBP: resident needs clothing changed

What is: Gown, gloves

500

The most common type of elder abuse

what is Neglect?

500

AIDET

What is: Acknowledge, Introduce, Duration, Explanation, Thanks

500

Required lapse of 30 unpaid minutes during the course of your shift

What is: My lunch break.

500

COVID infection precautions

What is: Gown, N95, goggles, gloves

500

Resident requires cares in pairs but is able to complete task with minimal assist. What is the correct charting for ADLs?

What is Dependent

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