Soft skills basics
What are soft skills?
People skills or traits that help you work well with others
What are hard skills?
Specific abilities or knowledge you can measure or test.
You show up to work on time every day. What skill is that?
Soft skill – reliability/time management.
Your boss asks you to train a new employee. What skill do you need?
Communication and patience (soft skills).
True or False: Hard skills are harder to learn than soft skills.
False, both can be learned.
Name one example of a soft skill.
Communication, teamwork, attitude, etc.
Name one example of a hard skill.
Typing, coding, driving, math, etc.
You can fix a car engine. What skill is that?
Hard skill.
You’re asked to make a PowerPoint presentation. What skill is this?
computer literacy.
Which skill type would “leadership” fall under?
Soft Skill
Why are soft skills important at work?
They help build relationships and make teamwork easier.
How do you usually learn hard skills?
Through training, school, or practice.
You help a coworker solve a problem instead of arguing. What skill is that?
Soft skill – teamwork or problem-solving.
You have a disagreement with your coworker. What’s the best soft skill to use?
Conflict resolution.
Which skill type would “graphic design” fall under?
Hard skill
What soft skill helps you stay calm under pressure?
Self-control or stress management.
Which is a hard skill: teamwork or using Excel?
Excel
You can speak two languages fluently. What skill is that?
Hard skill.
You need to organize your tasks for the week. What’s this skill?
Time Management
What’s one way to improve your soft skills?
Practice communication, teamwork, or active listening.
What’s the difference between a soft skill and personality?
Soft skills can be learned and practiced; personality is natural.
Why do employers look for both hard and soft skills?
Hard skills get the job done; soft skills make you work well with others.
You run a meeting where everyone feels heard. What skill is that?
Soft skill – communication/leadership.
You’re in a job interview. Which skill matters more — soft or hard?
Both
Why might someone get fired even if they have strong hard skills?
Poor attitude or lack of soft skills.