Sounds, words, and tone of voice
Verbal communication
The key to good communication skills is __________
Eye contact
Employers are looking for employees that will complete tasks with _____________ and will be ____________
1. an upbeat attitude
2. cooperative
Finish the sentence:
Part of being a good communicator is knowing that you might have to communicate with different people in _______________ ___________.Different ways
Show me how you would communicate NON-VERBALLY that you are grossed out
*Participant should use non-verbal communication by making a disgusted face, silently retching or gagging, etc.
signs, symbols, and pictures
visual communication
In complete sentences
1. Smile
2. Sit up straight in chair
3. Make eye contact
The number 1 factor in getting or losing a job
Your attitude
Show me how you would VERBALLY communicate that you like dogs
*Participant would say or state that they like dogs, that they think dogs are great, etc.
facial expression, body language
Good communication is at the ___________ of the list of important skills an employee should have.
Top
What PMA stands for
Positive Mental Attitude
"Selling" yourself and your skills to an employer
*Participant would write something along the lines of "Buy Milk" on a piece of paper
journals, emails, blogs, and text messages
written communication
True or False:
Only verbal communication is important
False: ALL TYPES of communication are important
Three ways to be enthusiastic once you land the job
1. Be on time
2. Show interest in your work
3. Be willing to listen, learn, and try new things
The first 30 seconds
Show me how you would use NON-VERBAL communication to express that you are bored
*Participant will cross arms and slouch, rest face/chin in hands, etc.
listening and hearning
Aural communication
The two examples given that could give the wrong impression, even if you answer a question with a great answer.
Slouching and having a sad face/gloomy voice
True or False:
Our internal feelings have the ability to impact those around us
True
To illustrate the two types of people--those who pick themselves up after a failure (bouncy ball people) and those who give up after a failure (water balloon people)
Show how you would VERBALLY communicate that you do not like the candy you just tasted for the first time
*Participant will say or state something like gross, eww, yuck, etc.