Sales Process Talk Path
What acronym do we use when overcoming objections to the close?
REAP
Restate, Empathize, Ask clarifying questions, Proceed Assumptively.
True or false? Uninsured/underinsured motorist bodily injury limits MUST match bodily injury liability limits.
False. Although it is recommended that they do.
True or False? We can offer SPP on our renters policy?
False.
In Ohio, prospects must have continuous prior liability insurance for a private passenger vehicle for a minimum of ____ months
6.
True or false? One Month Down Payment and prior outstanding balances, as required by the system, must be met.
True.
What section of the Sales talk path has a description of "Insure the ENTIRE household. Find out about all other lines of insurance by being thorough and asking questions. Youmust ensure that you properly cover everything that they own"
Lines of Insurance Discovery.
A _____ title is issued when a vehicle is damaged and considered a total loss.
Salvage.
What is the lowest deductible we offer on renters insurance?
$250
True or False? Vehicles and trailers with a Branded Title (such as Salvage, Junk, Total, Flood, Rebuilt, etc.) are eligible on the new auto product.
False.
True or false? Under the new renters product, underwriting restrictions loosened to allow nursing homes AND assisted livings to be considered eligible dwelling types.
False.
In what section of the sales talk path do we make the prospect do math?
Story.
What is the minimum AND maximum amount of transportation expense coverage that we offer?
Min $200
Max $800
This coverage is for when you're responsible for someone else's injuries or for damage to their stuff.
Family liability protection.
Our maximum binding authority is _______
$500,000.
True or false? Allstate renters insurance can be written as a stand alone product and does not need a cross indexed auto policy to be eligible.
True.
What are the 3 key coverages of auto insurance?
Others, YOU, Your vehicle.
This coverage pays to repair or replace your car's custom equipment or custom sound system if they're damaged or stolen. Custom equipment may also include things like special carpeting, height-extending roofs, lighting or after-market rims.
Custom equipment.
True or false? Renters insurance can cover your items AWAY from your residence?
True
Auto policies must have what liability limits to qualify for an umbrella policy?
at least 250/500/100
Applications can be bound effective a maximum of _____ days future effective
90.
What section of the sales talk path immediately follows 'overcoming any objections'
Assumptive close AGAIN
True or false? If a prospect is married but separated and their spouse lives at a different address they still HAVE to have their spouse listed as a driver on the policy.
False. Married but separated + living at different residences = does not have to be listed as driver.
What is the maximum amount of personal property protection that we can offer?
$300,000
Any vehicle with a Base Price over _______ are considered ineligible.
$250,000.
Spouses do not have to be listed on what two policy types?
New auto and renters products.