Infection Control
This is required to be performed after each direct or indirect participant contact.
What is hand hygiene
This is in place to provide the highest quality of care that promotes the autonomy of the individual participant and instill a level of cooperation between the participant, family and the program.
What is the Participant Bill of Rights
RACE is the acronym for this
What is Remove/Rescure, Activate, Contain, Extinguish
Who is responsible for quality improvement
This process would be implemented if a participant complained to you about the care/services they are recievng from the program
What is begin the grievance process
This should be used to perform hand hygiene when hands are visibly soiled.
What is soap and water
What is upon hire/enrollment, annually and as needed
This is a CODE RED
What is a fire
Who is responsible for participating in quality improvement?
Who is all staff and contracted providers
This is done when a participant/family member/caregiver asks for a service the participant is not already care planned for
What is start the service request process
This is the duration of time to perform hand hygiene with soap and water.
What is 40 to 60 seconds
This is where the Participant Bill of Rights is located in the center.
This person is responsible for checking the fire panel and announcing a CODE RED and the location three times overhead
Who is the receptionist
Who is responsible for oversight of all QI activities at SL?
Who is the PCP/Medical Director
This is the timeframe to resolve a grievance
What is 5 business days
This is the duration of time to perform hand hygiene with an alcohol based hand sanitizer.
What is 20 to 30 seconds
Denying a participant reasonable access to a telephone is considered this
The center has this amount of pull stations and fire extinguishers.
What is 9 and 5
What is the employee breakroom
This is the time frame to determine if a service request is approved or denied for service requests that are not immediately approved
What is 3 calendar days
This is used to turn off the faucet after performing hand hygiene using soap and water.
What is paper towels
When you suspect a participant's rights have been violated, this is the person you would report the violation to
What is the Program Director
Fire drills are completed how often
What is semi-annually
These are the three initiatives for 2023
What is acute hospital readmissions, pressure injuries, service implementation
When a service request is denied, the participant is given their right to do this
What is an appeal