Let's Make It Happen
If I booked a large party reservation on multiple tables and have to reshuffle my reservations for the day, I've got to make sure to do this in order to keep that reservation on that table combo
What is pin the reservation
This reservation platform deleted Ryan Cosenza's reservation due to another reservation made for a different time on the same platform
What is Resy
This is the unique identifier for tock profiles
What is an email
200 Level
What is the pickup button
Trent Crimm writes for this self-sustaining publication
What is The Independent
This is a way to have different pacing for different experiences
What is using slots in flex
This is the price of a booked cover fee for an Events Premium customer
What is $0.99
This is the order in which first and last names are listed in service
What is Last Name, First Name
400 Level
What is a dietary restriction visit tag
This singer is married to Carrie Mulligan, and also happened to contribute to the Ted Lasso theme song
Who is Marcus Mumford
This is something you've got to be sure of if you're troubleshooting adding a "reserve button" to a customers FB or IG
What is checking to make sure same email (with admin access) is used for both dashboard and FB/IG
This is how much a guest pays in Tock fees if they are fully refunded (on braintree)
What is $0
This is a place to double check whether a customer is on Stripe or Braintree
What is clowncar or if there is a bank payouts report
DAILY DOUBLE
What is a "regular guest" guest tag
This is the college where Ted Lasso coached the football team all the way to a D2 National Championship
What is Wichita State
This is the flag we need to flip in order to allow guests the ability to reschedule/cancel their reservations on their own
What is Consumer_Cancel_Paid_Reservations
This is the process for splitting a deposit in Toast
What is the same process as splitting the check in toast like any other tender
This happens in Toast when a guests check reaches an exact toal for a prepayment or deposit.
What is an auto-close
800 Level
What is the shuffle reservations table assignments button
This country is the home of mid-season catalyst Dani Rojas
What is Mexico
This multi-step process is our best practice for guests that have already booked for an event that's getting flipped to a special day
What is booking free resos and making a note that they booked as event, assign and pin to tables
It takes this many days for a customer to receive a small deposit from our finance team to validate their bank account
What is 2-3 business days
This is why my slot customers timeline is vertical instead of horizontal
What is the customer is OG
1000 Level
What is the add guests button
The name of the home stadium for AFC Richmond
What is Sellhurst Park or the dogtrack