DDA
Merchant Services
Treasury Management
Credit Cards
Primacy
100

What is the minimum opening deposit required for a business checking account?

$100

100

What are the three Merchant Services offered by PNC?

1. PNC Mobile Accept

2. Clover

3. Linga

100

Describe UPIC

Universal Payment Identification Code (UPIC) masks your PNC bank account information so you can offer your customers the option of sending ACH payments, while protecting your sensitive bank account information from being displayed on customer-facing billing material or internal documents.

Used in conjunction with a Universal Routing and Transit (URT) number, the UPIC can be used only to receive ACH credits to your account. Together, the UPIC and URT function as regular account and routing numbers, so no special handling or programming is required by you or your suppliers.

100

What are the five credit card solutions offered by PNC to its Small Businesses?

1. PNC Cash Rewards Visa Signature Business Credit Card

2. PNC Visa Business Credit Card

3. PNC points Visa Business Credit Card

4. PNC Travel Rewards Visa Business Credit Card

5. PNC BusinessOptions Visa Signature® Credit Card

100

What are the minimum requirements to meet business NCE?

- F/u appointment scheduled on day zero

- Min $100 initial deposit at account opening


Extra:

- All KYC docs and site visit completed same day

200

What are the three ways to waive the monthly service fee for a Business Checking account?

1. $500 average monthly collected balance

2. $500 eligible purchases on a linked PNC business credit card

3. $500 qualifying monthly processing deposits via a linked Merchant Account

200

What are the seven devices offered by Clover?

1. Clover Dash Board

2. Clover GO

3. Clover Compact

4. Clover Flex Pocket

5. Clover Flex

6. Clover Mini

7. Clover Station (Solo and Duo)

200

What are the benefits of PNC Remote Check Deposit?

1. Conveniently deposit checks, day or night, to your PNC business checking account, without leaving the office

2. PNC Remote Deposit eliminates the need to transport paper checks to the branch and utilizes data transmission to PNC. 

3. Deposit up to 300 checks

4. Daily limit for new accounts - $25,000 (up to $500,000 with approval after 90 days)

200

Which business credit card provides a 0% introductory APR on purchases and balance transfers for the first 13 billing cycles after account opening?

PNC Visa Business Credit Card

200

What are the 4 requirements to meet business Primacy?

1. Funding

2. Digital Platform

3. Pay

4. Get Paid

300

What are the four ways to waive the monthly service fee for a Business Checking Plus account?

1. $5,000 average monthly collected balance

2. $20,000 average monthly combined collected balance in linked checking and money market accounts.

3. $5,000 eligible purchases on a linked PNC business credit card.

4. 5,000 qualifying monthly processing deposits via linked merchant account.

300

PNC Mobile Accept

1. What is the upfront cost?

2. What is the monthly fee?

3. What are the processing fees?

1. $49 + tax

2. $0

3.

Swipe - 2.60% + $0.10

Non-Swipe - 3.45% + $0.15

300

Who is responsible for assisting with the application process for Positive Pay and Reverse Positive Pay?

*100 bonus points if you can describe either*

TMO - Adriana Andrin

300

How does the rewards program work for the PNC Points Business Credit Card?

5 points for every $1 in qualifying purchases

Select from rewards such as electronics, gift card, merchandise, and travel

300

For Digital Platform activation - What must the client do, when, and how often?

Log in to their online banking, Pinacle, mobile banking ONCE in the 3rd billing cycle.

400

Are non-profit checking accounts offered free of charge?
If not, what conditions or requirements would allow the monthly fee to be waived?

No - same requirements as a Business Checking account.

400

What two technologies does Clover include to help reduce card-fraud risk?

- Encryption

- Tokenization

400

What are the benefits of Pinacle?

  • Send real-time and same day payments in PINACLE
  • Save payee payment information, create payee groups and track progress of your payments through comprehensive reporting
  • Create teams and permissions to manage user access within your company
  • Synchronize with your accounting software to streamline your account reconciliation
400

What benefits does the PNC Travel Rewards Business Credit Card offer?

Earn 1 mile for every $1 in net purchases

Earn double miles on the first $2,500 in net purchases

No foreign Transaction Fees

No annual fee

400

For Pay and Get Paid - 

How many times must a client pay and get paid? By when and how often?

Pay - 5 times

Get Paid - ONCE

All must happen in the third billing cycle

500

What are the wire transfer fees for both domestic and international transfers?

Domestic - $95

International

- Same currency = $135

- Cross Currency = $110

500

What two features help service businesses manage repeat billing and get paid consistently with Clover?

1. Recurring Payments

2. Invoicing

500

Name the four payment options available to business clients through PINACLE

1. ACH

2. RTP

3. Bill Pay

4. Wires

500

What are the three rewards program options available with the PNC BusinessOptions Signature Credit Card?

1. Cash Rebates

2. PNC Points - 5 points for every $1 in purchases

3. Travel Rewards - 1 mile for every $1 in net purchases

500

What is the cadence of follow-up appointments for primacy success?

What should happen during these follow-ups?

Day 10

- Demonstrate Digital Tools

- Demo check (if not used at acct opening)

- Funding Requirement Discussion

Day 30

- Discuss Personal Relationship

- F/U on payment solutions

- CFI Conversation

Day 60

- Set up future expectations

- ESTABLISH PRIMACY!!!

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