What is the standard credit limit before we automatically charge a card in a given month?
$500.00
100
When should we leave notes in accounts?
After all interactions!
100
Client cannot find their job on our site, where do you look to see the visibility of the position?
Waldo
100
What is our minimum max cost per click?
$0.15
100
True or False: Evergreen Listings (jobs that are always open) hit a nowhere rule?
FALSE
200
A new client spent $1000 this month. What is the first charge they will see on their new credit card?
$25.00
200
What tool can you use to make the visibility status of an account easier to find?
Highlighter Tool (Chrome Extension)
200
Where do you check to see if a account has commissions revenue?
At the bottom of the left hand rail
200
What is the maximum cost-per-click?
$9.99
200
Seeing when a domain was created can assist in trying to determine the legitimacy of an account. Where can you go to find out when a corporate domain was created?
When would you need to use a different email signature than your standard one?
When emailing Canadian employers
300
When submitting a refund, who do you set a followup for?
Small Business Floor Coaches
300
When can we update the currency on an account?
The 1st month of our billing cycle
300
What language can you use to communicate with a client they are using spammy titles?
Job titles should clearly state the position
400
True or False: You can offer free clicks to a client for an anniversary or because they recently made a hire
TRUE
400
What should all of our emails start with?
A greeting, including the client's name whenever possible
400
What type of ticket do you put in for a confidential posting?
CSOS
400
Do Canadian clients have the option to link accounts?
No, we would need to do that for them
400
What are some characteristics of CYDCOR or Multi-Level Marketing (MLM) positions? (Name three)
States they are looking for "Recent college grads", Stock/generic photos on their website, Usually has fees or requires a purchase of a kit
500
A client has a $1400 monthly budget and has the standard credit limit. Assuming the client reaches their monthly budget of $1400 how many charges will they see on their Billing Summary for the month? (This is not a new client - they've had charges in previous months)
3 for $500, $500, $400
500
What program do we use to track data for Quality reviews?
Ishbook
500
In what entities is TCPA compliance relevant?
US Only
500
What minimum budget do we require for Nationwide and Statewide postings?
$150 and $75
500
You submitted a "change host a job status" visibility ticket. If the ticket has not been completed by Search Quality, how long should you wait before you change the status to major?