Internet
Voice
TV
Business Rules
WYWB
100

What are the Internet add-ons available for our business customers?

WYWB, Static IP Address, 4G LTE Backup

100

The go-to Voice product for virtually every small business.

Hosted Voice Essential

100

What are the 3 tiers of TV services?

Locals+

Variety+

Family+

100

What is the max time frame offered with Contract Offers?

3 years

100

What is required with WYWB?

Internet > Modem > Pods > App

200

What are the names of our new aligned Internet offers?

Business Essentials

Business Plus

Business Premium

Business Gig

200

What is Hosted Voice?

Hosted Voice is a modern phone solution that blends the convenience of cloud-based technology with the smart software of traditional, premises-based phone systems.

200

What is the cost of the NFL RedZone?

$100 per season

200

There are 3 competitive zones being introduced with this new offer strategy, which states are associated with the Medium Competitive Zone?

New Hampshire, Maine, Delaware, Connecticut & Pennsylvania

200

What is the cost of WYWB?

$19.99 in addition to Modem & Internet costs

300

What Internet add-on minimizes network downtime, when the primary network fails, due to unforeseen circumstances?

4G LTE Backup

300

How many seats are required for a business to qualify for Hosted Voice+?

5+ seats

300

Music Choice channels require what level of video services?

Locals+

300

The new offer strategy focus' on a __________ first approach.

Internet

300

What are the key features of WYWB?

Link > Concierge > Shield > Flow > Keycard

400

What is the product name for our new uniform 300/300 speed?

Business Fiber Plus

400

What are some of the benefits of Hosted Voice Essential?

Don't worry about missing a call

No more being glued to your desk

No need to use your personal number

Check logs & listen to VM anywhere

Stay better connect in the off time

& more

400

Latinx+ is available in which states?

Florida & Connecticut

400

To receive an additional $10 discount a customer must sign up for what?

Autopay

400

T/F - Customers may use their own purchased WiFi Pods with our Internet.

False

500

What is the cost of the add-on 4G LTE Backup Service?

$34.99 a month

500

What is the cost of a standalone Hosted Voice or Voice offer?

Hosted Voice and Voice should not be your first offer, we should always make the attempt to sell it as an add-on with the Internet.

500

What is the different between 'Private' and 'Public' viewing?

Public - if the establishment can serve alcohol and if 80% of profit is derived from food and beverages

Private - encompasses more waiting areas or sequestered viewing.

500

T/F - Customers taking a static IP can either use their own router or Gateway.

True

500

Which feature allows guests or clients to have easy access to the WiFi Network?

Concierge

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