Explain the difference between Economy 10 and Economy 7
Economy 10 has 3 extra hours of off-peak electricity
What is an AMR meter?
A meter that sends us information
How many types of 'U' meters are there?
6
What is the correct business entity for a sole trader or partnership? (ta)
T / A, T.A., T/ A, T/A, TA
Which yellow vehicle did The Beatles claim to have lived in?
Submarine
If a customer with a complex meter wants a new quote, what must we do?
Transfer to the sales team
What is the difference between an AMR meter and a Smart Meter?
We cannot communicate back with an AMR, only receive information
What is the highest U number a meter can be?
U160
What would it mean if c/o was in an account's name?
(Care of) someone else is looking after the account on behalf of the person/company
The Gallagher brothers formed part of which band?
Oasis
If a property has 2 MPANs, please explain how the energy would be split
1st MPAN for lights, fridge, cooker etc. (usual stuff)
2nd MPAN for heating, swimming pool, towel rail etc.
Explain at least one benefit of an AMR electricity meter.
Automatic data collection.
Accurate bills
Save time and hassle
Budgeting and forecasting
What does the U number of a gas meter determine?
How much gas can pass through the meter and be measured
Explain what a 'deemed' tariff is?
Default tariff before any other tariff is set up - with higher unit rates and standing charges
What is the most expensive herb or spice by weight?
Saffron
Why can we not book a meter exchange for complex meters on Kraken?
It could cut off the timers between MPAN and leave customer without heating
Who are our Data Collectors for AMR meters?
Where are these meters typically used?
Factories, restaurants and large buildings with many gas appliances
What does 'TPI' stand for?
Third Party Intermediaries
In which country can you visit Machu Picchu?
Peru
MTC's starting with which numbers can we not quote?
5, 6 or 7
Who do we email if a customer's electric or gas AMR meter has stopped working?
AMR mailbox: nhhamr@eonnext.com
What needs to be carried out before we can install a new gas meter?
GT1 (Gas Transporter 1 Test)
(Requested from and carried out by distributors)
How many units of gas or electric must a business use per day for CCL to be applied?
33kwh per day for electric
145kwh per day for gas
Who wrote A Clockwork Orange? (Book)
Anthony Burgess