Complex Meters
AMR Meters
U Meters
General SME
General Knowledge
100

Explain the difference between Economy 10 and Economy 7

Economy 10 has 3 extra hours of off-peak electricity

100

What is an AMR meter?

A meter that sends us information

100

How many types of 'U' meters are there?

6

100

What is the correct business entity for a sole trader or partnership? (ta)

T / A, T.A., T/ A, T/A, TA

100

Which yellow vehicle did The Beatles claim to have lived in?

Submarine

200

If a customer with a complex meter wants a new quote, what must we do?

Transfer to the sales team

200

What is the difference between an AMR meter and a Smart Meter?

We cannot communicate back with an AMR, only receive information

200

What is the highest U number a meter can be?

U160

200

What would it mean if c/o was in an account's name?

(Care of) someone else is looking after the account on behalf of the person/company

200

The Gallagher brothers formed part of which band?

Oasis

300

If a property has 2 MPANs, please explain how the energy would be split

1st MPAN for lights, fridge, cooker etc. (usual stuff)

2nd MPAN for heating, swimming pool, towel rail etc.

300

Explain at least one benefit of an AMR electricity meter.

Automatic data collection.

Accurate bills

Save time and hassle

Budgeting and forecasting

300

What does the U number of a gas meter determine?

How much gas can pass through the meter and be measured

300

Explain what a 'deemed' tariff is?

Default tariff before any other tariff is set up - with higher unit rates and standing charges

300

What is the most expensive herb or spice by weight?

Saffron

400

Why can we not book a meter exchange for complex meters on Kraken?

It could cut off the timers between MPAN and leave customer without heating

400

Who are our Data Collectors for AMR meters?

BGlobal (BMET) for EDMI meters & SMS (UPLD) for Elster meters
400

Where are these meters typically used?

Factories, restaurants and large buildings with many gas appliances

400

What does 'TPI' stand for?

Third Party Intermediaries

400

In which country can you visit Machu Picchu?

Peru

500

MTC's starting with which numbers can we not quote?

5, 6 or 7

500

Who do we email if a customer's electric or gas AMR meter has stopped working?

AMR mailbox: nhhamr@eonnext.com

500

What needs to be carried out before we can install a new gas meter?

GT1 (Gas Transporter 1 Test)

(Requested from and carried out by distributors)

500

How many units of gas or electric must a business use per day for CCL to be applied?

33kwh per day for electric

145kwh per day for gas

500

Who wrote A Clockwork Orange? (Book)

Anthony Burgess

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