The program to use when doing a global patient search
What is comma (,2)?
100
The two stages of the teeth that Humans go through.
What are the Primary and the Permanent Stages?
100
The number of years that Antonio has been with Smile Brands
What is 8?
200
National Pacific Dental
What is the DMO side of UHC?
200
Cities in which our Contact Centers are located
What are Plano and Irvine?
200
200
A series of clear, removable teeth aligners that both Orthodontists and Dentists use as an alternative to traditional metal dental braces.
What is Invisalign?
200
The martial art that Edgar practices
What is Jiu Jitsu?
300
Top/First probing question
Do you have your insurance card in front of you?
300
The next holiday for Smile Brand employees
What is Memorial Day?
300
Ortho is scheduled in how many markets
What are all markets?
300
The amount of teeth one could typically have during the Permanent Stage of teeth.
What is 28-32?
300
The site of which makes Carlos Saldana faint/passout
What is blood?
400
The patient calls for an appointment at a desired location but is not so the insurance company faxes a form to the office to the new office
What is an immediate transfer?
400
Edgar Alvarez
Who is the National Contact Center Manager?
400
The specialty appointments are only scheduled in the DFW area
What is Pediatric?
400
Also known as tartar and is a hard, mineralized deposit, somewhat like cement, that is formed from the plaque in the mouth and the minerals in a person’s saliva.
What is Calculus?
400
The TV show named after the Wahlbergs
What is Wahlburgers?
500
The patient must have a rider/supplement and cannot be state funded
What is Medicare?
500
Tami Goodman
Who is the VP of Contact Center Operations?
500
The commands/processes from start to finish when searching and/or adding an account and scheduling an appointment
What is ,2 - ,9 - ,15 - ,14 - ,1 - ,11 - ,16
500
Scraping is required the full length of the tooth surface, down to where the root, gum and bone meet. Removes bacteria and their toxins, tartar, and diseased deposits from the surfaces of tooth roots.