MOI Options
Once the customer downloads the app, they can connect directly with an experienced Allstate Technician and have the initial estimate completed usually the same day with this MOI.
What is Virtual Assist.
As a part of the ________________ method, you would begin by offering 3 features of the Method of Inspection that you are presenting.
What is the 3 - 2 - 1 method.
By submitting photos through our QuickFoto Claim option, Allstate will prepare the initial estimate for you.
True
Our _______________ are "one stop shops" where there is no need to meet separately with an adjuster.
What are GHRN shops.
Building ___________ with your customer prior to offering an MOI makes it easier to earn the customer's trust.
What is rapport.
For non-drivable vehicles: “The GHRN shop will not assist with coordinating a tow for your vehicle.”
False
Our _________ is the fastest way to have our Auto Adjuster to review your vehicle damages and prepare the initial estimate from photos that you will upload into an app.
What is QFC.
“It's great that you've already started to consider options for repairing your vehicle.”
"anywhere you like"
“By using the VIRTUAL ASSIST® process, you will have to wait for an adjuster to come to you.”
False
With this MOI, you can meet with an Allstate adjuster for a 30 - 40 minute appointment for your initial estimate.
What is Drive In.
“We have a strong relationship with our GHRN shops and provide a __________ on the repairs.”
What is a written guarantee.
Never start off an MOI offer by reading the MOI script.
False
Allstate will contact your shop within 24 hours to have the estimate sent directly to Allstate with this MOI.
What is Tech Review.
“With our __________________, once you download the app, you can contact the adjuster at your convenience.”
Virtual Assist process
With our GHRN shops, the shops write the estimate and orders the parts.
True