What we Do
What's that Smell
What's the Word
It's Getting Hot
Act Quickly
100
All of the benefits of mitigation lead to what?
What is lowered loss ratio?
100
Odors can have positive and negative response. This particular odor is meant to "signal danger"
What is "Natural Gas"?
100
This guys definition is... To make less severe, alleviate
Who is Webster?
100
In Disaster Restoration, virtually NO fires are what-
What is "Simple Fires"
100
The first step in odor mitigation is-
What is "Remove the Source"?
200
This is not the same as restoration or re-construction
What is Mitigation
200
We compared odor molecules and receptors to what?
What is lock and key?
200
It's like a "Big Eraser" that we use to clean smoke off walls and other surfaces. It contains "no chemicals"
What is "Chem Sponge"
200
This is the estimate of how many dollars in fire damage to homes is done each year?
What is 3 Billion?
200
This happens to metals if mitigation is not quick.
What is "Etching"
300
In particular, we want to stop the burning caused by
What is ‘acid’ gases
300
This dictates the type of receptors one has.
What is Genetics?
300
This type of agent readily loosens surface tension for cleaning
What is surfactant agent?
300
How many minutes does it take for a house to fill with deadly smoke?
What is 5 minutes?
300
Cleaning smoke damage with household cleaners is a good way to....
What is "Set the Soot"
400
Which factor of sucessful mitigation is missing from this list; Humidity, Temperature/pressure, Type of combustible materials
What is TIME?
400
We often deal with this from a homeowner when handling an odor issue.
What is "perception"
400
Carbon Dioxide + Water + Oxygen =
What is Ozone
400
A Complex Fire Contains what kind of specific material?
What is Synthetic Material?
400
Acting quickly with odor is important, as removing it is associated with what from us?
What is "Quality Work"
500
I named (3) reasons we say "Don't Wait to Mitigate" - What were those reasons?
What is 1. Saves Money 2. Customer Satisfaction 3. Improved Loss Ratio
500
Odor is anything that stimulates what?
What is olfactory organ?
500
What does QRV stand for?
What is "Quality Restoration Vendor"
500
A complex fire produces this type of smoke?
What is "Black" or "Acrid" smoke?
500
Which specific product do we use to neutralize the acid residue?
What is "Wall Glide"
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