Tutee Related Policies
The weekly max hours for tutees.
5 hours
The platform you use to get paid
Workday
The minimum GPA requirement to be a tutor.
3.0
The percentage of time you can use towards prep.
30% rule (will also accept 20 mins as an answer)
The setting in which it is appropriate to give out previous test questions.
Never
Max length of time a tutee can meet with you.
90mins (booked)
120 minutes (at tutor's discretion)
Minimum required weekly available hours in Accudemia
2 hours
List all three types of tutor roles we have in this department.
Tutor coordinator, practicals tutor, appointments tutor
The max number of students that can be tutored in an appointment.
2
The law that protects academic records, that we as a tutoring department are beholden to.
FERPA
Amount of time after which a tutee is considered a no-show
20 minutes
When adding availability blocks, the two areas that you need to edit (after listing the times)
Max attendees and services
Max amount of hours a student can work across ALL campus jobs
20
For in person appointments, the procedure to mark students attendance
Physical Check in Kiosk or Virtual Sign In Station
The app that you can encourage tutees to utilize for mental health support
TimelyCare
The max amount of tutee no-shows allowed in a month.
Only online platform that tracks tutee attendance
Zoom linked with Accudemia, "Session, X Date"
The requirement if you miss a staff meeting.
Fill out the Staff Meeting Makeup Form or scheduling a meeting with supervisor
One of the three action a tutor must take when cancelling an appointment (in addition to emailing the tutee)
-Reach out to supervisor
-get appointment covered by other tutor
-offer to reschedule
Some examples of this term are, "studying with a friend" or "accepting personal payment for tutoring"
Unsanctioned Tutoring
The minimum number of hours a tutee can book an appointment in advance.
24 hours
Troubleshooting steps when you don't appear bookable to a tutee, will accept a variety of answers.
-external calendar block
-aren't available to specific service
-aren't signed up for a specific class
-exception mode overrides term mode
Minimum grade requirement to tutor in that course (without faculty permission necessary)
B+
5
One of the four learning outcomes of the tutoring position
-practical strategies for student success
-professional skills
-collaborative learning skills
-sense of pride and accomplishment