Scheduling
Staff should check if these are expired before scheduling a clinical appointment.
What are consents/registration?
This is the name of the timekeeping and HR management system.
What is UltiPro?
SNAHC is designated as a Patient Centered ___ ____.
What is Health Home?
EHR is an acronym for this.
What is Electronic Health Record?
These are 2 of the several native tribes/peoples in the greater Sacramento Area.
What are Miwok, Maidu, Patwin, Nisenan?
What are any/all staff?
This is the name of the Payroll Specialist.
Who is Bobette Neill?
This describes the expected method of utilizing IBH services.
What is, messaging all IBHPs and PM in group chat in teams?
CBT is an acronym for this.
What is cognitive behavioral therapy?
This is one of several services available specifically to Native Patients.
What are Therapy services in CH (Alejandra/Virgil), Culture is Prevention, SDPI(Special Diabetes Program for Indians, 1:1 with Brian Shaw), Residential Treatment, Healing Ways (herbalism)?
This is what should be done if a patient/provider requests an appointment sooner than next available.
What is placing patient on waitlist and/or message IBH for support?
Meal rest periods must be this number of minutes long, and must be started no later than this number of hours into your shift.
What are 30 and 5?
These are at least 5 groups offered by the behavioral health department.
What are anger management, healthy minds toolkit, red road, HOPE, parenting, MAT support, COVID anxiety, COVID grief/loss, and/or COVID healthcare worker support?
DHCS is an acronym for this.
What is Department of Health Care Services?
This is the only federally-recognized tribe in Sacramento.
What is Wilton Rancheria?
These are the BH treatment statuses, specifying which cannot be scheduled without approval or further review.
What are active, discontinuance and standby, and cannot be scheduled are inactive, complex and graduated?
This is needed if an employee calls out sick the day before or after a holiday.
What is a Dr's note?
These are at least 2 examples of specialty services provided by SNAHC.
What are podiatry, chiropractic, hormone therapy, traditional medicine, suboxone/MAT, HEP C treatment, AOD treatment, etc.
HIPAA is an acronym for this.
What is Health Insurance Portability and Accountability Act?
SNAHC is a partner with CCUIH (often pronounced sih-coo-ee), which is an acronym for this.
What is California Consortium of Urban Indian Health?
The four-point check to confirm a patient's identity and correct demographic information involves confirming these four pieces of information.
What are the patient's name, DOB, phone number and address?
These are the 5 competencies that all employees are evaluated in 90-day and annual performance evaluations.
What are Communication and relationships, Initiative, Planning and Organization, Safety, and Teamwork?
These are at least 3 of the 5 insurance types accepted for BH services at SNAHC.
What are Medicare, Straight Medi-Cal, Imperial, Nivano, River City Medical Group (Aetna, HealthNet, Molina, Anthem Blue Cross)?
AAAHC is an acronym for this.
What is Accreditation Association of Ambulatory for Health Care?
SNAHC is one of 10 Urban Indian Health Programs in California. This is the name of at least one of the other 9 programs.
What is (are) Native American Health Center (Oakland), Friendship House, Indian Health Center of Santa Clara Valley, Fresno American Indian Health Project, Native Directions Three Rivers Lodge, Bakersfield American Indian Health Project, American Indian Health & Services (Santa Barbara), United American Indian Involvement, San Diego American Indian Health Center