Application Processing
The request for FS benefits is the beginning and notification of eligibility status is the end.
What is the Application Process?
All points of eligibility will be discussed with the customer prior to making an eligibility determination.
What is an interview?
The count starts with the day following the day the application is received in the county office.
What is the Standard of Promptness?
An AU's initial month's benefits will be adjusted if they apply after the first of the month.
What is proration?
This is all individuals who will receive benefits upon approval.
What is an Assistance Unit?
All applications must be screened for this service.
What is expedited processing?
It is recommended to perform this task if an appointment is not auto scheduled and a telephone number is provided.
What is a courtesy call?
Customers receive benefits by the 7th day from the application date.
What is Expedited Processing?
Food Stamp applications cannot be denied before this date for failure to attend the initial interview.
What is the 30th day?
Individuals who purchase and prepare meals together.
What is one assistance unit?
I notify the customer of eligibility.
What is Gateway?
There are two ways to conduct the interview at initial application.
What telephone or face-to-face?
Non-expedited applications are approved within this time frame for benefits to be available by the 30th day.
What is the 29th day?
The date of application will determine two things.
What is SOP and Proration?
Accept customer's statement.
What is verification of assistance unit?
Customers receive benefits via this method.
What is EBT card?
The interview is conducted with one of these individuals.
Who is the Head of Au, responsible adult member of the AU or authorized representative?
A customer is given a time frame to provide verification.
What are ten days?
This is a specific timeframe in which an AU is certified as eligible to receive benefits.
What is Certification Period?
I am selected at initial application or recertification and when there is a change in AU composition.
Who is the Head of the Assistance Unit?
A customer has a right to file an application on the same day of the initial request for benefits
What is Right to Same Day Filing?
Name at least two rights of the applicant that will be discussed during the interview.
What is a fair hearing? What is confidentiality? What is how to register to vote? What is prompt action? What is non-discrimination?
This is the earliest day an application can be denied for failure to provide verification.
What is the first workday following the due date?
AUs in which all adult members are elderly or FS disabled with no earned income receive the longest certification period.
What is 24 months?
This defines me if I am age 18 or older or if I am under age 18, but Head of the AU.
What is an adult?