Going back to the street or "Back sliding" are also known as...
What is
Street Relapse
TRUE or FALSE
You are expected to carry your work phone at all times AND keep your ringer on in case of emergencies.
What is TRUE!
TRUE or FALSE?
Daily log SHOULD be completed before you leave every day, but if not these logs MUST be completed before the next workday starts.
What is
TRUE!
Tracking all information and efforts related to community de-escalation goes under which type of documentation?
What is
Mediation Documentation
TRUE or FALSE
You can use more than one service box to describe your contact with participant.
What is TRUE!
You can provide multiple services in one contact with a participant and you should make sure you credit yourself by checking of all the appropriate checkboxes.
Having mixed or conflicted feelings about things is also known as...
What is
Ambivalence
TRUE or FALSE
Social media accounts used for outreach to participants can be your personal account.
What is FALSE.
You should make a separate account for SNUG work. Use your SNUG work phone and email address for sign-up.
TRUE or FALSE?
In the Daily Log, you should include details of what you did together with your participants
What is FALSE!
Your daily log should only include whether or not you had contact with a participant and their number is.
Details with participants goes in the participant contact section.
TRUE or FALSE
The person assigned to the mediation is responsible for creating the mediation in the database.
What is TRUE!
Risk assessments need to be completed...
A. Every 60 days
B. Every 90 days
C. If the participant's risk factors changed
D. B and C
What is
B and C! Every 90 days AND if a participant's risk factors changed.
Acting like you're walking the straight and narrow while you're at work, then when you go home, you're: carrying illegal guns/weapons, dealing drugs, or staying involved in gang activity is called...
What is
One foot in and one foot out
Which of the following should you NOT be doing on your work social media account?
A. Sharing personal information and personal photos
B. Promote SNUG events
C. Scout out mediations
D. Outreach to participants/potential participants
What is
A. Sharing personal information and personal photos
TRUE OR FALSE
The following note is DCJS Compliant and won't get a participant in trouble if the documentation was subpoenaed:
When I picked up the participant, I could tell they were using drugs. They told me about a situation where they threatened to assault someone and they told me they missed curfew last minute.
What is FALSE!
DCJS Compliant means that our notes do not have identifying information, we never use (names – government, street names, nicknames), and we never directly write anything that could get a specific person in trouble in court.
TRUE or FALSE
Even if you have additional information about a mediation, it is not your responsibility to update the mediation in the database if you were not assigned the mediation.
What is FALSE!
Everyone with additional information should bring this to briefing and update the mediation in the database.
Where can you find a participant's "Risk Reduction Goals"?
What is
Under the intake tab, in section D "Risk Reduction Plan"
When Buffalo SNUG during street outreach sees a potential threat and confirms with a supervisor that there is a dangerous situation, we call out this phrase...
What is
Dinner time!
Which of the following should you NOT use your work emails for?
A. Sending time off request
B. Using sick time
C. Program announcements
D. Emergencies
What is
D. Emergencies
TRUE or FALSE
When writing your participant progress note, you should write your note first, then go back to check the service checkboxes that match your work with participant.
What is TRUE!
This is a good way to make sure that your written notes match the service checkboxes marked for that participant contact.
Which of the following should NOT go into a participant note?
A. What you and participant talked about
B. What interventions or skills you used
C. Where and how you met the participant
D. Your judgment or opinion of the participant or situation
What is
D. Your judgment or opinion of the participant or situation
Which service code fits the following definition?
Directly or indirectly assisting the participant in obtaining employment. This includes helping with resumes, contacting employers, doing mock interviews, and discussing employment in general, even when losing a job.
What is
Employment
Going back around the neighborhood after seeing a potential threat or giving attention to an old beef is called...
What is
Spin the block
How often should an outreach worker check their email?
What is
Twice a day on work days – beginning and end of shift
Which service code fits the following definition?
Helping the participant avoid at-risk behavior through a discussion. Focused on tangible behaviors.
What is
Behavior Management and Problem Solving
Which service code fits the following definition?
Brainstorming and implementing ways to increase safety and help reduce the risk of victimization or a violent altercation. It can include planning for a future crisis, considering options, and making decisions about next/future steps regarding possible violence.
What is
Safety Planning
Which service code fits the following definition?
Interactions or conversations about changing the beliefs that shape how the client makes sense of the world and influence how the participant thinks, feels, and behaves in any given situation. Includes changing the participant’s views about violence and their worldview overall.
What is
Mindsets