CBU By The Numbers
Teams
Customers
Products
Grab Bag
100
The CBU revenue target for FY18
What is $2.3 billion?
100
The primary functions of the ecommerce team.?
What is UX, Engineering, ?Business Operations, and Product Management?
100
Real or perceived value that customers experience
What is Customer Benefit?
100
The Norton primary product
What is Norton Security?
100
5 components of the Digital Safety Platform
PC/Mac devices, Mobile,?WiFi, Identity Protection, and Home?
200
The number of languages supported by Norton Support and Services team
What is 23?
200
Nate Simmons, ?Fredrik Torstensson and?Ty Shay all lead these type of teams?
What is Go to Market?
200
I am Aware, I Shop, I Buy, I Receive, I Install, I Use, I Renew, I Need Help
What are the eight phases of the customer journey?
200
The product that protects the home
What is Norton Core?
200
Enable the best possible protection for customers’ digital lives
What is the CBU Mission?
300
Over the last 2 years, the number of new pieces of malware detected
What is over 1 billion?
300
Security, Technology and Response Team
What is STAR?
300
The Top Online Privacy Consumer Concern in 2015
What is Identity Theft?
300
The market for this Norton product is growing at a rate of 56% year-over-year
What is Mobile Security?
300
Promo, Product, thought leadership and seasonal
What are types of marketing campaigns?
400
What is the value of 1 point of churn in the Norton Busines?
What is 17 million?
400
Norton Partner Sales delivers through these primary channels
What is Retail, OEM, and xSP?
400
The CBU customer experience metric
What is a NPS?
400
The three LifeLock products offered to customers (good, better, best)
What is Standard, Advantage, and Ultimate Plus?
400
Third
What floor does Fran sit on in building C?
500
What is the LifeLock annual churn rate?
What is 19%?
500
The eCommerce team operational framework?
What is Agile?
500
The number of people that have experienced identity theft.
What is 1 in 4 people?
500
This product secures the information you send ?and receive through your own simple, easy-to-use Virtual Private Network (VPN)
What is Norton WiFi protection?
500
The CBU business model
What is subscription?
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