Leadership Principles
Payment Methods
D-Subs
Customer Obsession
Popular Amazonian
100

This Leadership Principle states: Leaders relentlessly advocates for the customer and seek customer feedback to make improvements.

What is Customer Obsession?

100

This is a free, fast, convenient way for people to use their palm to pay.

What is Amazon One?

100

These are the FOUR types of D-Subs we offer at Amazon. (HINT: CBCC is technically not a d-sub)

What is Amazon Music Unlimited, Audible, Kindle Unlimited, and Amazon Prime?

100

At Pop-Ups, under this amount of time is how we greet our customers.

What is under one minute?

100

This is the founder of Amazon? (Full Name)

Who is Jeff Bezo?

200

This Leadership Principle states: Leaders seek diverse perspectives and are willing to admit when they are not right.

What is Are Right, A Lot?

200

These are the five payment methods you can use at the kiosk.

What is Amazon QR code, Credit/Debit, Cash, Amazon Gift Cards, and Amazon One?

200

These are the subscription highlights of Audible.

What is 1 free book credit a month, keep all titles forever, 30% off any additional audiobook titles?

200
This is what the acronym SMILE stands for.

What is Start a Conversation, Make it Personal, Identify Needs, Lead Discovery, and Encourage the Sale?

200

This is the Area Manager of our Pop-Up. (Full Name)

Who is No One?

300

This Leadership Principle states: They raise the performance bar through frequent and honest feedback.

What is Hire and Develop the Best?

300

This is the order of operation to add a D-Sub to a non-Prime members purchase.

What is "Add by Department", click on "other", type $0.00, and click submit.

300

These are the subscription highlights of Kindle Unlimited.

What is unlimited access to over one million titles, 2,000 free Audible titles, available on any device via the Kindle App, and borrow up to 10 books at a time?

300
Unlike Book Stores and 4-Star, Amazon Pop-Up does not do this.

What is online returns and package delivery?

300

This is the program manger of Amazon Pop-Ups. (Full Name)

Who is Taylor Londino?

400

This Leadership Principle States: Leaders accomplish more with less and find simple/effective solutions.

What is Frugality?

400

This common payment method is NOT accepted at any Amazon store.

What is "Tap to Pay"?

400

These are the subscription highlights of Amazon Music Unlimited.

What is access to over 50 million songs, ad-free and offline play, unlimited skips, and personalized music recommendations?

400

This is the phone number of Amazon Customer Service.

What is +1-888-280-4331?

400

This Amazonian was formerly our Regional Manager but is now our Regional WHS Manager. (Full Name)

Who is Richard Uchida?

500

This Leadership Principle States: Leaders have conviction and are tenacious. They do not compromise for the sake of social cohesion.

What is Have Backbone; Disagree and Commit?

500

These are the three benefits of the Amazon Prime Rewards Visa Card. (HINT: It is not the gift card.)

What is 5% cashback at Amazon and Whole Foods, 2% cashback at restaurants, gas stations, and drugstores, and 1% cashback on all other purchases.

500

These are the subscription benefits of Amazon Prime.

What is access to Two-Day shipping, Prime Video, Free one and same day delivery, 2-hour grocery delivery, and exclusive discounts?

500

This is our North Star.

What is "We exceed customer's expectations by enhancing Amazon's already strong brand"?

500

These are the Aliases spelling of our 5 computer able associates.

What is TLJIII, LINTSOPH, MZKARINA, DAYFRANC, BOHTAMAR?

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