Say it Respectfully
Fix the tone
What's wrong with this?
Pick the better option
Scenarios
100

Move. 

"Excuse me, could I get by? 


"Excuse me"

100

Okay. (flat/annoyed)

Say it polite, engaged tone

100

Yeah, that's fine

sarcastic/rude

100

Someone bumps into you
A. “Watch it.”
B. “Excuse me.

B. “Excuse me.

100

Ask someone to repeat something politely

Ask someone to repeat something harshly

200

Give me that.

"Could you please hand that to me?"

"Could I borrow that please"

200

Suree...(sarcastic)

Make it sound sincere 

200

That's not my problem 

Too blunt, lacks respect


200

You need help
A. “Could you help me with this?”

B. “Do this for me.” 

A. “Could you help me with this?”

200

Ask for help in a respectful tone

Ask for help in a mean tone

300

You're wrong.

"I see it a little differently..."

"I respect your opinion but I think.."

300

Fine (irritated)

Say it warmly


300

I don't care

Sounds dismissive/uninterested

300

Someone is talking too long
A. “You’re talking too much.”
B. “Can we hear from others too?”

B.“Can we hear from others too?”

300

Disagree with a friend respectfully

Disagree in a mean tone

400

Stop talking. 

Can we give others a chance to share?

400

I guess (dismissive)

Say it respectfully


400

Calm down.

Can sound disrespectful/invalidating


400

You disagree in a group
A. “That’s wrong.”
B. “I see your point, but I think…”

B. “I see your point, but I think…”

400

Tell someone they are being rude—politely

Tell someone they are being rude—bluntly

500

That idea makes no sense.

"I am not sure I understand, could you elaborate on that please?"

500

Yes, ofcourse! (happy)

Make it sound sarcastic


Make it sound mean

Make it sound like someone is sad 

500

Interrupting with, "No listen"

Interrupting + controlling tone

500

Make up a scenario!

Good and bad response

500

Ask a question sarcastically

Ask a question polietly 

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