What is one common assumption people make during conflict?
Examples:
- They did it on purpose
- They didn't care
What type of statement focuses on your feelings instead of blaming someone else?
An I-statement.
What is a boundary?
A limit you set to protect your time, energy, or well-being.
What skill involves trying to understand how another person sees a situation?
Perspective-taking.
What is one common way to repair a relationship after conflict?
Apologizing.
Your friend doesn’t respond to your message for two days. Name one possible reason besides them ignoring you.
They might be busy, overwhelmed, forgot to reply, dealing with a personal issue, or didn’t see the message.
Complete this I-statement format:
“I feel ___ when ___ because ___.”
Any response that includes emotion + situation + explanation.
Example:
“I feel frustrated when I’m interrupted because I lose my train of thought.”
What word is often the simplest and clearest way to set a boundary?
No
What emotion is often underneath anger during conflict?
Possible answers include hurt, fear, embarrassment, or frustration.
What makes an apology sincere?
Taking responsibility, showing understanding, and expressing regret.
What thinking mistake happens when we believe we know someone else’s intentions without evidence?
Mind reading
What communication skill involves repeating what someone said to show you understand?
Active listening or reflective listening.
What type of boundary protects your time and availability?
A time boundary.
What skill helps people imagine how their behavior affects others?
Empathy
What step often follows an apology to rebuild trust?
Changing behavior or making a plan to do things differently.
What cognitive habit involves expecting the worst possible explanation for someone’s behavior?
Catastrophizing or negative assumptions.
What skill helps calm conflict by acknowledging the other person’s feelings?
Validation
What boundary skill involves expressing your needs respectfully and directly?
Assertive communication.
What is it called when you try to view a problem from multiple viewpoints?
Cognitive flexibility.
What relationship skill involves discussing what went wrong after a conflict?
Repair conversation or conflict resolution discussion.
What skill helps reduce assumptions by asking questions instead of jumping to conclusions?
Clarifying communication or seeking clarification.
What conflict skill involves pausing and regulating your emotions before responding?
Emotional regulation or taking a pause/time-out.
What problem often happens when people avoid setting boundaries?
Resentment or burnout.
What skill helps someone step outside their own viewpoint to understand another person's emotional experience?
Emotional empathy.
What key element is needed for relationships to recover after repeated conflict?
Trust rebuilding through consistent behavior change.