Positive traits
The transfer of information is called _____
What is communication?
This method of conflict resolution is when one side gives into the other side.
hint: choose your battles
What is accomodating?
_____ is when you understand how the other person is feeling. You can put yourself into their shoes.
What is Empathy?
____ is a problem or disagreement.
What is conflict?
Negative Traits
What are red flags?
When you use both verbal and nonverbal communication to listen to someone, it is called _______
What is active listening?
This method is when you come to a mutual agreement with the other person where you won’t get everything you want but you will get some of what you want.
hint: 50/50
what is compromising?
_____ is when you don't understand how someone is feeling, but you still feel bad for them.
What is sympathy?
When you are actively listening, you should look at the _____.
What is speaker?
What is red flag trait
_____ communication is when you speak
What is verbal?
This method is when you simply ignore the fact that there is a problem.
hint: walking away
What is avoiding?
Empathy and Sympathy are _______. (the same or not the same?)
What is not the same?
What is accommodating?
Good Listener is a _____
What is a green flag?
_____ communication is when you use your body language to say something
What is nonverbal?
In this method both people negotiate to come up with a solution to their problem.
hint: this is the longest strategy
what is collaborating?
Mary just had to put down her dog. She comes to you upset. You have never lost a pet before, but you still feel bad for her. You are being ______
What is sympathetic?
Are being argumentative and self-centered red flag traits or green flag traits?
What are red flag traits?
Traits that are _____ are in between, ex. not liking to argue.
What is neutral?
_____ communication is when you write something to communicate
What is written?
This method is when a person won’t back down from an argument, usually because it is either an argument that the person feels strongly about or if the person know they are right.
hint: this is the most aggressive strategy
What is competing?
Lily just broke up with her boyfriend James. She comes to you crying. You have broken up with someone before so you understand how she is feeling and can put yourself into her shoes. You are being ______.
What is Empathetic?
Ben and his sister are fighting because his sister keeps going into Ben's room to watch TV. Ben doesn't back down when things get heated, because he feels he is in the right. Ben is using _____ conflict resolution strategy.
What is Competing?