Active Listening
What is active listening?
Paying close attention to someone and showing that you understand them
What are the three communication styles you learned?
Aggressive, Assertive, Passive
What does empathy mean?
Understanding or trying to understand another person's feelings
What is an I-statement used for?
expressing your feelings or needs without blaming someone else
What country is BTS from?
South Korea
Name one way to show someone you are actively listening.
making eye contact, nodding, paraphrasing, or asking questions
Which communication style involves expressing your thoughts and feelings respectfully while also respecting others?
Assertive Communication
True or false: You can show empathy even if you don't agree with someone's decision.
True
Which sounds more like an I-statement: “You always annoy me!” or “I feel frustrated when I am interrupted”?
I feel frustrated when I am interrupted
What arachnid is known for having a venomous sting and eight legs?
scorpion
True or false: Interrupting someone while they are talking is an example of active listening.
False
Which communication style may involve yelling, threatening, or disrespecting others?
Aggressive Communication
Which response shows more empathy: “Just get over it” or “I can understand why you're upset”?
I can understand why you're upset
Write an I statement: Gabriella is in art class with her friend Elena. Gabriella is trying to focus on her new piece however, Elena keeps trying to distract Gabriella and discuss their weekend plans. Gabriella is getting frustrated.
Which country is shaped like a boot?
Italy
Why is active listening important?
it helps people feel heard and understood
Which communication style involves not expressing your thoughts or feelings, even when you want to?
Passive Communication
Your friend is nervous about giving a presentation. Give one empathetic response.
It's normal to feel nervous. I understand why you're worried.
What is the final part of your I Statement?
What is the hottest planet in our solar system?
Venus
Your friend is telling you about their breakup. How can you show active listening?
Face them, eye contact, ask follow up questions, paraphrase, nod head
Someone says, “I understand your opinion, but I disagree. Here’s how I feel.” What communication style are they using?
Assertive Communication
Why can empathy help improve relationships?
It helps people feel understood, supported, and respected
Why are I-statements usually better than saying, “You always…” or “You never…”?
they focus on your feelings instead of blaming the other person
What is the capital of Massachusetts?
Boston