Social Media Use
In your own words, explain what the 8th expectation according to the CNO entails.
Anything along the lines of:
-know and follow employer policies
-at work and personally
-work with employer to develop policies if you can
Name the 6P's of social media use
-professional
-positive
-patient/person free
-protect yourself
-privacy
-pause before you post
Which way of knowing is nurse Danyelle using if she responds to the patient’s pain with evidence-based interventions?
Empirical
List two factors in developing trusting nurse-patient relationships according to (Pratt et al., 2020)
Actively listening to patient outcomes
Demonstrating competence in filling clinical needs
Clear communication
Showing Interest in patient's uniqueness
Good Social Etiquette
Not posting controversial content online to maintain public trust in the nursing profession is an example of which common expectation?
Integrity
Professional Image
Which of the 9 Common expectations does this fall under?
"Make sure you can answer for your actions. Reflect on why, how, and when you use social media and help others do the same."
Accountability
Which way of knowing would you use to make a responsible decision about whether to post something on social media and why?
Ethical way knowing, to determine if something fits with your morals and if it is just and right. (Can also give another answer if they give a rationale).
List two factors of healthcare professionals that influence social media use according to (Rukavina et al., 2021)
Age (gen Z and millennials use SM more frequently)
Education (included in curriculums for health care programs)
Joe is scrolling through Instagram and notices a post explaining how to correctly label bloodwork test-tubes using EPIC. The nurse that posted the short forgot to blot out confidential client information in the short. What expectations of social media use were not followed?
Confidentiality
-not sharing any client information
-leaving out client details when you post images
List 3 benefits and 3 risks associated with social media technologies mentioned in our facilitation.
Benefits: Fosters social and professional connections, enhances client communications, good teaching tool for educators, broadcasts public messages, displays best practices and relevant research.
Risks: Confidentiality breach, violation of professional boundaries, compromised public trust in profession, misuse consequences, potential misuse civil and criminal penalties.
Which way of knowing is used when nurses decide to showcase the “art of nursing” in social media posts by sharing narratives and empathetic actions?
Aesthetic way of knowing
According to (Rukavina et al, 2021), what are the three benefits of social media use for healthcare professionals?
Professional networking and collaboration
Professional education and training
Patient education and health promotion
What does the CNO define as "Social Media"?
Some paraphrased form of:
-online and mobile tools that people use to share opinions, information, experiences, images, audio clips
-websites and applications for social networking
-social networking sites, personal, professional, anonymous blogs, discussion forums, message boards
You are working as an RN on a cardiology unit during halloween. Your coworkers want to post a group photo with all their costumes on instagram. Using the 6Ps of Social Media Use framework, explain how you and the other nurses can ensure the picture can be posted appropriately.
Professional: maintain your responsibilities as an RN first and foremost, and ensure client needs are met
Positive: Keep the post positive and do not bring others (coworkers, patients) down
Keep patients and other people without informed consent free from the photo
Protect yourself: protect your reputation and yourself by sticking to employee social media policies of the hospital
Privacy: respect privacy of those who do not want to be in the photo, and leave out any possible PHI
Pause before you post: Consider possible implications of posting
Using the emancipatory way of knowing, list 3 upstream reasons why nurses use social media as a coping mechanisms?
Burnout
Comradery
Coping with lack of support
Coping with poor working conditions
List four approaches that may be used to decrease nurse burnout in the workplace (Mudallal, et al., 2017)
Increased Meaningfulness
Allowing more employee decision making
Increased staffing
Professional development opportunities
Offering self-scheduling and part time work
Summarize both the pros and cons of having a generally unregulated "morally gray" area of nursing social media content (ex: memes).
Pros:
-builds comradery between nurses
-another coping mechanism for nurses
-rapid sharing of information
Cons:
-potentially destroys public trust in nursing profession
-if arguably offensive content gains public attention the creator might be punished
Janet is caring for a 14 year old patient in the PACU who just had elbow surgery. The patient asks if he can take a quick snapchat to send to his friends. What are 3 of the 9 expectations for nurses that Janet should consider when replying to the patient, and why?
Privacy because we need to maintain other patients in the PACU’s rights to keep information about them from being disclosed to anyone. This can include having their voices heard in the background of videos.
Confidentiality because there is a risk of disclosing people’s information and physical presence without informed consent.
Employer policies because Nurse Janet should know and follow employer and patient policies on using social media/photography in enclosed units.
List four positive ways that nurses can use social media from your own personal way of knowing.
Education
Humor
Connection with peers
Comradery
Learning about opportunities
Networking
According to (Rukavina et al., 2021), what are the five dangers of social on the e-professionalism of healthcare professionals?
Loosening accountability
Compromising confidentiality
Blurred professional boundaries
Depiction of unprofessional behaviour
Legal issues + Disciplinary consequences